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Originally Posted by Psycho
Quote:
Originally Posted by chrisny
Congrats! He probably had no clue.. Can be a lot of disconnect at these dealerships. "Let me check, oh look at that, the computer says it's right downstairs...."
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Could be, if the dealership is large, or if your sales advisor had been out sick. Once I ordered a CLS63, and when I went to pick it up it had a receipt from Lowe's on the passenger seat floor. Turns out they had lent it overnight to a "very good customer" so he could try it out. |
They admitted that? Bad enough the service guys take their liberties with our cars more than we may know, but to lend your brand new, customer ordered car to some other customer overnight and without your permission is flat out BS. I would've cancelled on principle. And I would do so for a C class let alone a CLS AMG!! 100k+ should buy you better service than that.