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      04-28-2014, 10:01 AM   #6
chrisny
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Drives: 2020 X5 40i
Join Date: Apr 2012
Location: NY

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Quote:
Originally Posted by 02330ci
Find it disheartening that I have to educate him on the options.
Welcome to car buying

I've never had a salesman at any brand that knew the car as well as I did. I'm no expert, but the details are all out there for us to find. yet, the people "trained" to sell them rarely familiarize themselves with every detail the way their job title should indicate... I can't fault them for not memorizing every possible combination, BMW certainly makes that confusing enough.. But I can fault them for their lack of desire or ability to get answers sometimes. And many of them barely know the stuff you can find "in the brochure."
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