Quote:
Originally Posted by MRV99
You may need to consider the number of 50s being flashed. There could be 250 of them and you can be sure they only have so much capacity to flash. If they can do 10 a day, it will take 25 days. That is if everything goes perfect. Who knows the order they are doing it in.
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They rep told me they have as many as 2000 to do. I think this number could be a good reason why they have no idea when my vehicle will be done.
Quote:
Originally Posted by riM3
That said, I empathize with your desire for more/consistent information from BMW NA. Right thing for them to do would be to send an apology letter, detailing the issue/remediation plan as well as a coupon for matts/trunk liner... for those waiting a really long time, maybe pick up the first payment (or a rebate).
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A little something would be nice. Heck, I would be happy with a letter and a hat.
A first payment would be outstanding.