I am technically the original owner (bought with 3,000 miles certified) it was the loaner car for the dealer, but I’ve had issues with the radio before but they always fixed themself eventually. Here is the picture of the menu and yes I have a subscription. I have a portable speaker that I listen to it on in the car.
https://ibb.co/wNSyvvR
https://ibb.co/6FDZpQ3