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Are they fixing or replacing? I recently had an issue where my dealer did some work on door panel and when I got the car back it was clear the panel had been replaced with another one from a another used car. A blemish that was on my original was no longer there but there were now spots amd a tear like yours on lower outer area and severe scuffs on bottom plastic part where your foot would hit pushing the door open. I met with service mgr amd they agreed after some time to replace the entire door panel with a brand new one. goood luck!
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