[stewy604]

That's definitely frustrating (both the door and the rim). My front bumper was scratched while the dealer had my X5 for service last year. I didn't notice the scratch until I had arrived back home that evening. I snapped a photo and e-mailed my CA. With very little coaxing, they offered to have the bumper painted, as the scratch was too deep to buff out...it had also gouged the plastic of the bumper itself and needed to be filled prior to paint.