Quote:
Originally Posted by jcfay
I'm still waiting for the dealer to get back in touch with me. I emailed on Tuesday and nothing. I'm not sure this dude even reads emails. I'll call him, but I'm tempted to go to another dealership, because jeez, who can't read a friggin' email?
|
Reading so many horror stories on these forums, I feel like I found the goose that lays the golden eggs with my dealership. I'm friendly with the owners, their son is the GM, and is awesome to work with. He always helps us order our vehicles. My service advisor is amazing. I made friends with her years ago. She's a bit younger than me, and one of the best, kindest, nicest people I've met. I've always done right by her, and her new husband, e.g. thoughtful gestures and gifts. Anyone at the dealership always emails me back within an hour or so of emailing them. It's really sad that so many BMW dealerships out there seem to be filled with horror stories.