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BMW Genius confirms it's a BMW Server issue.
BMW Genius confirms this morning that the No Connection issue is a sporadic issue impacting random cars.
They said the VIN reset will take 2-3 days, but might be resolved as early as tonight. He said some cars seems to correct themselves, while others need a full reset.
My SA had no knowledge of this fix, and wanted the car for a day for diagnostics.
So, this explains why some of us have had the issue resolved, and others still have an outage.
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