[chrisny]

here's what the button in my F30 looks like, top right. On our X3 it was oval shaped I think. You absolutely should have this with multi contour seats. If you don't have multi contour and just have sport seats, you don't have inflatable bolsters, and vise-versa.. Since you said you only count 16 adjustments, maybe you don't have MC seats? I don't recall how many adjustments the sport seats have.

Edit: Now that I'm on a computer instead of my phone, I can see your signature. I don't see multi contour seats listed, so not sure who told you you'd have 20 way adjustable seats without it, but you don't, sorry to say.. that explains why no adjustable bolsters, and smaller bolsters than the sport and MC seats have. From what you've listed, you have the standard seats.

'14 X5 xDrive50i. Black Sapphire Metallic, Mocha Dakota Leather, Fineline Pure Wood Trim with the following goodies: Luxury line, 20"rims, and rear manual side window shades. Have since had the windows tinted and the Escort 8500 hardwired.