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      10-29-2013, 11:49 AM   #160
chrisny
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Drives: 2020 X5 40i
Join Date: Apr 2012
Location: NY

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Quote:
Originally Posted by Bug Rx
Quote:
Originally Posted by Bug Rx View Post
Update:

My car has entered production today, with and estimated completion date of 11-7-13! Can't wait! Lol
Further info:

Order was placed on 10-4-13. I did not get production week, and phone number says same message, scheduled for production with no date. Spoke with representative and they told me production actually started today! So, it just went into production without change in message. Make sure you talk to customer service every time you call in!
Congrats!!

Not surprised about the lack of update. It's like they put the whole customer tracking system in place just to give us something to obsess over, it's often out-of-date and probably causes more confusion, more harm than good. Cool to be able to track your through the process, but it's execution could be better.
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