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I was able to get all four of my corroded 469s and centercaps replaced under warranty.
- Filed claim
- Denied by local dealership Service Dept/“BMWNA Field Agent”, reason stated was “outside influence”.
- I appealed and requested to be told what exactly was the “outside influence” that caused 3 of 4 wheels to corrode in same location/pattern.
- Service Manager contacted “BMWNA Field agent” requesting info, couldn’t provide it.
-“BMW Market Representative” visited dealership to view corrosion, overturned Foeld Agent’s denial
- My SA ordered four new 469s and center caps
- Swapped out olld corroded with brand new
Other than the extensive effort on my part to “fight” the denial, I’m happy with the outcome.
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