[1and1]

We just played this game- Ordered a Tuft & Needle mid-October 2016, and by Thanksgiving we had ordered a Casper and returned the T&N.

Dealing with both companies was amazingly easy, both to purchase and return. The return was picked up by a local place who recycled it and the money was promptly returned to the credit card, no questions no hassle and they handled everything regarding the pickup scheduling etc. If you have reservations about customer service don't- Both Casper and T&N were/are fantastic to deal with.

We now own two Caspers, one each king & queen in the kids room, and both are holding up great so far. Honestly, at under a grand each, we could replace them at five year intervals and it would be easy and still cost less than many other fancy mattresses out there.