Had this exact same problem twice. Two times the dealer changed steering column with a brand new one. Two times I was told this issue is super rare.. and never happened to anyone else.
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On order - 2017 F15 X5 40d M-sport Individual
Current - 2016 Porsche 991 911 Turbo S w/ Aero Kit
Retired - 2015 F15 X5 50i, Mocha Nappa, M Sport Wheel, Night Vision w/ human recognition, Harman Kardon
Retired - 2011 F10 550i xDrive
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