View Single Post
      06-23-2015, 12:58 AM   #7
MattBianco
Lieutenant Colonel
MattBianco's Avatar
United_States
1280
Rep
1,886
Posts

Drives: 2015 X5 35d msport
Join Date: Jun 2014
Location: Marin, California

iTrader: (0)

I've been there.

Dealer attempted to bring my car to spec and could not. Ended up buying the car back. I got a loaner while they were trying to remedy the situation, and for the duration of the time until my re-order arrived. They rushed the rebuild, working with other dealers and SC to get to the earliest allotment for a build. They also offered me discount which I rejected.

These are the QC errors I have seen/read about thus far:

- Parts of Driver Assist Plus missing
- Non leather panel on one door
- LED ambient light cables not connected
- Wrong, Euro spec wide angle mirror on a US build (BMW recalled several X3/4s but an X5 slipped through
- Car delivered with UK language setting in the US
- Dealer pre-delivery inspection mishaps (still in transport mode, sunroof not initialized, empty tank delivered, navi not activated)

I can tell you that I was thoroughly disappointed -how I ended up on this board- but my dealer went far out of the way to make sure I was happy at the end. I hope you are in good hands as well.

Joke Begins
Half of of HK? Did you order the n-Sport?
At least you did not get and an Harmann Olufsen.

Last edited by MattBianco; 06-23-2015 at 01:13 AM..
Appreciate 0