Quote:
Originally Posted by NOVA99
From my experience: "We" the true BMW owners, know more about the product then the dealership sales teams know. I can "school" any dealer CA on the product they are peddling. Hence all the questions on threads in the forums. The dealerships and their "Customer Advisors" have no god dam clue. They are peddlars, not advisors.
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Quote:
Originally Posted by BMWMN1971
You read my mind!!! BMW dealers are useless. It should be a place just for you to get your car serviced. They have no clue what they are selling and as I said before all they care about is selling. Once you take delivery you are on your own. I am still pissed I got a car with a cheap instrument cluster because the dealer had no clue BMW was putting that crap on cars without Driver Assistance Package.
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True that - especially those volume dealers that are owned by the huge national super brands (AutoNation, Penske, etc.) Family owned dealers are usually the better bet for service.