PCD and local service

[HansRobert]

If you pick your vehicle up at the PCD will your local dealer (assuming it was purchased from another dealer) have an issues with providing service? Or are they responsible to BMW?

Also are the service records computerized and available to any dealer?

Thanks!

[Mathme]

It's a national warranty...you can take your BMW to any dealer and they have to service it...they cannot refuse to provide warranty service on your car.

Dealers typically make significant money per vehicle off of service than they do sales so they are more than happy to see you bring your car to service to them.

[DavidTSG]

Originally Posted by HansRobert

If you pick your vehicle up at the PCD will your local dealer (assuming it was purchased from another dealer) have an issues with providing service? Or are they responsible to BMW?

Also are the service records computerized and available to any dealer?

Thanks!

One thing to consider - some dealers do little things based on whether you bought your car there. For instance, my dealer doesn't do loaners for certain service unless you buy the car through them. Certainly not a reason to forego a better sales experience, but wanted to mention it.