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      03-22-2017, 10:00 AM   #45
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Quote:
Originally Posted by Chancepowell View Post
My circumstance was covered under warranty (Irvine BMW) but when we picked up the car the shop foreman stated that this failure isn't common but it had been seen before. He also stated that this failure isn't seen in Europe and was probably related to quality/purity of diesel found in the US.

-as a clarification to the first post it was the high pressure fuel pump that failed and "released" metal particles into the fuel system. I was told that the replacement of all componenets was a precautionary measure.
Well it is comforting to know that they recommended and replaced your entire system too, even when it came at their expense.

But I wonder how they diagnosed it was the fuel pump that released the metal into the system, and how they ruled that out as a possibility in my case. I guess I don't truly "know" where the metal in my fuel system came from.
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      03-22-2017, 10:15 AM   #46
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reading this thread makes me really not want to own a x3 diesel anymore. Not to mention the poopy little engine in it which alone makes me not want this car anymore ! lol
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      03-22-2017, 11:13 AM   #47
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diesel fuel contamination

So I guess I will not keep my 2014 X5 35d then. It happened to me about a year ago. HPFP failed and car stopped in the middle of the street and I cannot re start it. It was at Fresno BMW for about a week and they say that there was fuel contamination causing the High pressure fuel pump to fail and sent some metal parts to fuel line and injectors. They've replaced all injectors, fuel line and flushed the gas tank. It was covered under warranty so no money out of pocket. It is running good but just don't let the fuel tank go a quarter left on fuel or you will hear a loud mechanical type writer sound from the back of the car once you press on the accelerator. I've notified service 3x about that issue but they say that they cannot replicate it. Love the torque on X5 but just worried down the road for the repair cost.
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      03-22-2017, 11:37 AM   #48
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Quote:
Originally Posted by seff5677 View Post
reading this thread makes me really not want to own a x3 diesel anymore. Not to mention the poopy little engine in it which alone makes me not want this car anymore ! lol
Tell me about it.....

To top it off, my wife went outside last week to find the sunroof had been inexplicably shattered. That's another $3k that I'm submitting to insurance, as BMW shop said it was not covered by warranty (per google, it's probably a design flaw).

I always knew the cost of ownership was high for BMW's and I was fine with that going in, I just didn't expect it to be ~30% of the purchase price over the first 20 months. I realize these are "freak occurrences", but freak occurrences happen, and the cost to fix them is ridiculous. We will probably not own BMW again due to that and the fact that my local BMW dealership is scum and I don't trust them at all, and they can't even live up to the lowest of expectations.

Thank goodness for my insurance company.

It's a shame, we reallllllllly love the X5 (but for these repairs) and I was going to get an M5 in next few years.
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      03-22-2017, 11:39 AM   #49
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Quote:
Originally Posted by 1coolF15D2014 View Post
So I guess I will not keep my 2014 X5 35d then. It happened to me about a year ago. HPFP failed and car stopped in the middle of the street and I cannot re start it. It was at Fresno BMW for about a week and they say that there was fuel contamination causing the High pressure fuel pump to fail and sent some metal parts to fuel line and injectors. They've replaced all injectors, fuel line and flushed the gas tank. It was covered under warranty so no money out of pocket. It is running good but just don't let the fuel tank go a quarter left on fuel or you will hear a loud mechanical type writer sound from the back of the car once you press on the accelerator. I've notified service 3x about that issue but they say that they cannot replicate it. Love the torque on X5 but just worried down the road for the repair cost.
This is why I'm pissed and don't trust my local BMW dealer. Right off the bat, it's my fault, and no way is it BMW fault. Why was yours covered and mine wasn't? Sounds like the exact same issue to me. HPFP failed, metal in fuel system, pay us $18k.....
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      03-22-2017, 01:07 PM   #50
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Originally Posted by McWCgW View Post
Mine covered it, and they are going after the gas station to recoup expenses. If successful, I will get my deductible back too, so that's nice.
nice! Just curious, what provision or aspect of the insurance covers this? Just general comprehensive, or did you buy some other riders?
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      03-27-2017, 10:14 AM   #51
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Originally Posted by Flying Ace View Post
nice! Just curious, what provision or aspect of the insurance covers this? Just general comprehensive, or did you buy some other riders?
Comprehensive
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      04-04-2017, 10:11 AM   #52
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UPDATE:

Here we are, not even a year later, and the fuel system is being replaced for the 2nd time. The vehicle turns 2 years old in about 2 weeks. While in the shop replacing the sunroof (post #48 above), they noticed a CEL. It wasn't on when I dropped it off though.

They ran diagnostics and turns out bad fuel in the system, fuel pump and lines being replaced, that's all I got from them so far, I was out of town when they called and left a message. But they did say that it would be covered by BMW.
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      04-04-2017, 11:43 AM   #53
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Red Flags are flying everywhere... get rid of the X5 ASAP is my thought...
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      04-04-2017, 11:34 PM   #54
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Not normal. Dig for answers ! Where do you fuel up ?
Or is it really just bad luck ?
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      04-04-2017, 11:48 PM   #55
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Also, your insurance company covered the cost the first time but this time BMW is covering it ? Is this correct ? Doesn't make sense !
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      04-04-2017, 11:59 PM   #56
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Quote:
Originally Posted by Enrico 35d View Post
Also, your insurance company covered the cost the first time but this time BMW is covering it ? Is this correct ? Doesn't make sense !
First time BMW said it wasn't their fault, so I submitted an insurance claim. This time I got a call from BMW service advisor updating me on the status of my sunroof repair and they said there was also a check engine light so they ran diagnostic. Results showed fuel pump failure, fuel injector, fuel lines, etc. Also said BMW was warranting the repairs without me even bringing it up.

Still waiting to hear back from service manager to find out exactly what was wrong, and why this time it's different than last time.
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      04-05-2017, 12:04 AM   #57
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Originally Posted by Enrico 35d View Post

Not normal. Dig for answers ! Where do you fuel up ?
Or is it really just bad luck ?
Definitely didn't fill up at the same place as last time. I haven't used that place in over a year. Since the incident last year we are much more cognizant of where we buy fuel, sticking to only a few nice Shell and Exxon gas stations.
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      04-05-2017, 02:27 AM   #58
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Sheez.......

No wonder the Euro manufacturers struggle with selling diesels over your side of the pond!

Don't ever recall seeing a similar issue on a BMW diesel (or any other makes diesel for that matter) here in the UK at any time in the past decade or so of reading forums (other than when someone has accidently put the wrong fuel type in the tank by mistake)
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      04-05-2017, 08:12 AM   #59
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i agree with a post above, cut your losses with your current X5 Diesel and trade it and move on
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      04-05-2017, 10:22 PM   #60
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Maybe a diesel issue in your area/state ? Still doesn't make any sense. For us diesels everyone suggests filling up where all the big rigs do but that's not always easy or convenient to do. But you can't go on worrying when and if the next breakdown will be ! Myself, I would also cut my losses and move on. Best of luck
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      04-05-2017, 10:59 PM   #61
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wow. talk about some bad luck...
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      04-10-2017, 10:05 PM   #62
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Is it me or do most x5 diesel issues from "bad fuel" seem to be happening in the US or even lower states ? I searched but did not find a fraction of these issues in Canada. Coincidence or just fewer members here in Canada ?
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      04-11-2017, 10:13 AM   #63
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Quote:
Originally Posted by Enrico 35d View Post
Is it me or do most x5 diesel issues from "bad fuel" seem to be happening in the US or even lower states ? I searched but did not find a fraction of these issues in Canada. Coincidence or just fewer members here in Canada ?
Still waiting for more details, but apparently it was "watered down" fuel, which caused corrosion in the High Pressure Fuel Rail. That led to the entire fuel system be contaminated (contaminated with metal think?).

All I really know at this point is that BMW is replacing the entire fuel system, and I am replacing the sunroof (via insurance). It's been an expensive 12 months for my insurance company. I'm hoping they don't cancel me, but I expect a rate rise in the very near future.
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      04-13-2017, 10:41 AM   #64
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Man, that's brutal! I've got 102K on my 35d, no fuel system issues to speak of. Tough luck on the sunroof bud.
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      03-11-2018, 06:50 AM   #65
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What does the fuel filter do then?

I get how stuff in the fuel can clog the injectors, but how does this even happen with the fuel filter in place? Wouldn't the fuel filter trap those particulates? 45k miles on my 2014 X5 35d. Car has been bulletproof.
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      06-05-2020, 03:28 PM   #66
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Fuel Pump Failure

2018 X5d 30k - Dealer claims per bulletin complete fuel change out because of possible metal fragments in the system. X5 has been at dealer for a week and not sure when its going to be completed.
3rd X5 first X5d
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