New iPhone Carplay issue

sabrina · 08-19-2023, 05:14 PM

Hey all - we've had our X5 for 3 years now and have had no issues (thankfully) up until recently when my wife got a new iPhone. The X5 won't seem to allow us to delete her old phone out of there - nor add in her new phone for CarPlay. The phone will add for bluetooth audio etc.
I looked online and watched a youtube vid on shutting down the audio system by holding the volume button in. Went thru those steps and same thing. Done the whole forget the BMW process with the phone, same. Just won't connect now.

Any ideas? Thanks in advance!

Clifton · 08-20-2023, 11:26 AM

Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.

sabrina · 08-20-2023, 02:08 PM

Quote:

Originally Posted by Clifton

Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.

yes, unfortunately that did nothing as well. Thanks for replying!

08-19-2023, 05:14 PM	#1
sabrina First Lieutenant 519 Rep 330 Posts Drives: 991.2 C2S Join Date: May 2016 Location: MD iTrader: (3) Garage List 2017 Porsche 991.2 C2S [0.00]	New iPhone Carplay issue Hey all - we've had our X5 for 3 years now and have had no issues (thankfully) up until recently when my wife got a new iPhone. The X5 won't seem to allow us to delete her old phone out of there - nor add in her new phone for CarPlay. The phone will add for bluetooth audio etc. I looked online and watched a youtube vid on shutting down the audio system by holding the volume button in. Went thru those steps and same thing. Done the whole forget the BMW process with the phone, same. Just won't connect now. Any ideas? Thanks in advance! __________________ 2025 LCI Skyscraper/Silverstone M4 6MT week 16 build status 193 at the port 2019 Black Sapphire/Coffee G05 X5 X50i MSport \| Stock AF Grocery Getter 2013 Titan Silver BMW K1300S \| Full Akro Exhaust Retired: F82 M4 6MT, F15 X5, F30 328i, E46 330Ci, E46 325Ci
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08-20-2023, 11:26 AM	#2
Clifton Captain 223 Rep 662 Posts Drives: Cars with tires Join Date: Jul 2009 Location: Earth iTrader: (0)	Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.
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New iPhone Carplay issue