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      05-16-2018, 10:26 PM   #1
fromkrypton
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BMW connected app

Here in Canada we have the old unsupported(last update over a year ago) BMW connected app.

All the features worked fine until recently I lost the ability to send directions to my car. It says transferring data for a split second then goes back to send to vehicle.

Everything else works including, flash lights, lock doors, update vehicle position has no problem finding the car.

Any suggestions on what I could try to get sending to vehicle working again? I tried logging out of the app and logging back in, same thing.
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      05-17-2018, 01:58 AM   #2
sj22
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Did your subscription expire?
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      05-17-2018, 07:05 AM   #3
fromkrypton
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Quote:
Originally Posted by sahiljain22 View Post
Did your subscription expire?
Would only the send to vehicle option be disabled if my subscription expired? I can still do everything else, check weather, online search for POI and more.
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      05-17-2018, 12:15 PM   #4
fromkrypton
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Spoke directly with BMW concierge in my car. They verified I have a completely active subscription and on their end their is an outage for the send to vehicle feature in my area. They assured me it will be back up and running but didn't give me a time frame.
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      05-18-2018, 07:24 PM   #5
firstbmwx5
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Thank you for the information as my BMW connect app is now working just like yours. I can beep the horn, flash lights, but it will not send destinations to the X5 like it has in the past.
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