BMW X5 and X6 Forum 2014-Current
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Post Reply
 
Thread Tools Search this Thread
      12-07-2013, 10:20 AM   #1
dencoop
Captain
dencoop's Avatar
165
Rep
690
Posts

Drives: Porsche (991) 911 C4S Cab
Join Date: Sep 2005
Location: Staten Island, NY

iTrader: (1)

F15 xDrive50i | Problems already :(

Hello to all,

Picked up my new F15 X5 at the PCD on Nov 22nd and drive it straight back to NY (about 700 miles).

As we were driving back 3 issues occurred.

1. The turn signal stalk won't shut off. When you show a full turn signal it never shuts off after completeng the turn. (The triple signal, single stop - when not pushed all the way down works).

2. Pedestrian (Daytime Padastrian Warning Limited) - "Brake Intervention not possible. Consult Service Center.

3. Frontal Collision Warning System - "Malfunction. Brake intervention not available. Consult Service Center.

Dropped off the car at Open Road BMW on Edison NJ on Wednesday at about 9:30AM.

The car has been there Wednesday, Thursday, Friday and Today so far.

Here is what I am being told so far: BMW is holding a series of Round table meetings between the dealer, BMW AG and the factory. No parts have been replaced as they are still not sure what can be the issue.

I am told that they are opening up a "TC" (Technical ??)

So basically car was ordered around June, Built in August / finally released on the 15th of November. Picked up on November 22nd and now god knows how long it will be in the service shop.

I feel like on a $97k MSRP car after so my h frustration in getting it just to be back in service and treated like a Ginny Pig is unfair...

I will keep you guys update with a status update but this is just beyond reasonable. The service advisor says it could be a week or it could be a month before they resolve it...I will wait till next week to see if I need to love fw. with contacting BMW NA or if it will be promptly resolved.

I truly hope this is a fluke and no one else experiences these issues.
__________________
For Sale:
Brand New Alpine White Rear Bumper E90 4dr 325/328/330 $399
Appreciate 0
      12-07-2013, 10:28 AM   #2
ckortane
First Lieutenant
ckortane's Avatar
45
Rep
331
Posts

Drives: BMW M4 Coupe
Join Date: May 2011
Location: N VA

iTrader: (1)

Quote:
Originally Posted by dencoop
Hello to all,

Picked up my new F15 X5 at the PCD on Nov 22nd and drive it straight back to NY (about 700 miles).

As we were driving back 3 issues occurred.

1. The turn signal stalk won't shut off. When you show a full turn signal it never shuts off after completeng the turn. (The triple signal, single stop - when not pushed all the way down works).

2. Pedestrian (Daytime Padastrian Warning Limited) - "Brake Intervention not possible. Consult Service Center.

3. Frontal Collision Warning System - "Malfunction. Brake intervention not available. Consult Service Center.

Dropped off the car at Open Road BMW on Edison NJ on Wednesday at about 9:30AM.

The car has been there Wednesday, Thursday, Friday and Today so far.

Here is what I am being told so far: BMW is holding a series of Round table meetings between the dealer, BMW AG and the factory. No parts have been replaced as they are still not sure what can be the issue.

I am told that they are opening up a "TC" (Technical ??)

So basically car was ordered around June, Built in August / finally released on the 15th of November. Picked up on November 22nd and now god knows how long it will be in the service shop.

I feel like on a $97k MSRP car after so my h frustration in getting it just to be back in service and treated like a Ginny Pig is unfair...

I will keep you guys update with a status update but this is just beyond reasonable. The service advisor says it could be a week or it could be a month before they resolve it...I will wait till next week to see if I need to love fw. with contacting BMW NA or if it will be promptly resolved.

I truly hope this is a fluke and no one else experiences these issues.
During our trip back from the PCD to N VA, while driving through fog on the blue ridge pkway, errors 2/3 occurred. I assumed it was due to elevation or fog and didn't think much of it. The malfunction disabled two of the driver assistant features but they have all worked fine post driving through the mountains.

I will check #1 but I fear the same behavior is also occurring as I recall a few times where the blinker continues to blink after the turn. Msrp of 90+k as well and would not be happy if we had to take to service for multiple weeks. Hoping your loaner is better than a 320i!
__________________
__________________________________________
SOLD: 2015 M4 coupe Tanzanite Blue/Full Black/Black 19s/CCBs/6MT
Appreciate 0
      12-07-2013, 10:29 AM   #3
Psycho
Private First Class
13
Rep
112
Posts

Drives: ex-'12 X6M, waiting on ?
Join Date: Sep 2008
Location: West Texas

iTrader: (0)

Sorry to hear this, and I hope they get you sorted quickly. Do they have you in a loaner, at least?
Appreciate 0
      12-07-2013, 10:34 AM   #4
dencoop
Captain
dencoop's Avatar
165
Rep
690
Posts

Drives: Porsche (991) 911 C4S Cab
Join Date: Sep 2005
Location: Staten Island, NY

iTrader: (1)

Yes, they got me a base 320xi, no Nav, no nothing.

Have 3 kids... It's a pain in the u know what to say the least.
Appreciate 0
      12-07-2013, 10:42 AM   #5
barcelona
Major
barcelona's Avatar
Canada
269
Rep
1,417
Posts

Drives: X
Join Date: Jul 2013
Location: Toronto

iTrader: (0)

Probably a software thing. In theory it should be simple to test with an object, but if doesn't work the car may hit object. If object is too soft the system may not recognize it. Anyhow its with the experts.

I think that they seriously downscaled your loaner. Not only ask for an equivalent vehicle, request to be kept in the loop.

Hopefully very soon.
Appreciate 0
      12-07-2013, 11:05 AM   #6
NikonMan
First Lieutenant
United_States
67
Rep
308
Posts

Drives: 2017 X5M Azurite on Nutmeg
Join Date: Oct 2013
Location: Orange County, CA

iTrader: (0)

Reading this makes me second guess ordering an F15. There are also many reports of serious engine malfunctions over at the Bimmerfest forums. I hope BMW gets your ride fixed Dencoop.
Appreciate 0
      12-07-2013, 11:16 AM   #7
NoPII
Lieutenant
139
Rep
506
Posts

Drives: 2024 XM Label
Join Date: Jun 2009
Location: Seattle, WA, USA

iTrader: (0)

Garage List
I'd have already started the 30 day "Lemon" clock if it were me. That said, the two Driver Assist faults sound like they come from the same root cause.

I'd bet it's a software bug - which isn't reassuring.

I also suspect that BMW AG and BMW NA haven't missed your social presence on here and Bimmerfest.... which is why I'm amazed they gave you such a crappy loaner. Then again, when you send them a terse email complaining, I wouldn't hesitate to link to various popular posts on here, the 'fest, and YouTube pointing it out

Keep us posted!
Appreciate 0
      12-07-2013, 11:49 AM   #8
dencoop
Captain
dencoop's Avatar
165
Rep
690
Posts

Drives: Porsche (991) 911 C4S Cab
Join Date: Sep 2005
Location: Staten Island, NY

iTrader: (1)

Yes, this is unreal... I was hoping I don't have to get the Lemon Law Involved...

More Fun Facts... My friend just took delivery of a Black on Black xDrive35i M-Sport - literally just now and has a check engine light on....

I hope his engine is not about to die
Appreciate 0
      12-07-2013, 12:02 PM   #9
NikonMan
First Lieutenant
United_States
67
Rep
308
Posts

Drives: 2017 X5M Azurite on Nutmeg
Join Date: Oct 2013
Location: Orange County, CA

iTrader: (0)

Well, at least you didn't get the dreaded "Transdrive Malfunction" on your drive back to NY from SC ...
Appreciate 0
      12-07-2013, 12:03 PM   #10
Kief
Major General
Kief's Avatar
4420
Rep
5,719
Posts

Drives: '24 iX50; '23 i4 M50
Join Date: Dec 2009
Location: Vereinigte Staaten von Amerika

iTrader: (26)

WOW...I know forums can be a place to complain, and maybe it's only me, but the F15 subforums (here and over at BF) seems to be a hotspot for more and more problems. Perhaps I should convince myself I don't need the new F15 and just hold on to my E70

Check out the internal emails from the Spartanburg Factory....
http://www.bimmerfest.com/forums/sho...highlight=beta
__________________
__________________
'24-I20 iX 50; '23-G26 i4 M50; '22-G82 M4Cx*;20-G05 M50i*; '20-F82 M4CS*; '18-F80 M3CS*; '18-F80 M3CS*; '18-F85 X5M*; '18-G01 X3M40i*; '18-F80 M3ZCP*; '17-F80 M3ZCP*; '15-F15 X5*; '15-F82 M4*; '12-E92 335is*; '11-E70 X5d; '11-E89 Z435is*;'09-E89 Z435i*; '08-E92 335i*; '06-E90 330i*; '05-E83 X3*; '04-E83 X3*; '03-E46 325Ci* *retired
Appreciate 0
      12-07-2013, 12:04 PM   #11
Zipforia
Captain
Zipforia's Avatar
98
Rep
693
Posts

Drives: 2016 BMW i8
Join Date: Oct 2013
Location: So. Cal.

iTrader: (0)

Quote:
Originally Posted by NikonMan View Post
Reading this makes me second guess ordering an F15. There are also many reports of serious engine malfunctions over at the Bimmerfest forums. I hope BMW gets your ride fixed Dencoop.
+1

As matter of fact, I'm gonna start to look for other options. BMW is a great brand and most of these issues are due to it being Version 1.0, but I don't need this kind of headaches after paying for a 80k car.

Z.
Appreciate 0
      12-07-2013, 12:19 PM   #12
Psycho
Private First Class
13
Rep
112
Posts

Drives: ex-'12 X6M, waiting on ?
Join Date: Sep 2008
Location: West Texas

iTrader: (0)

Quote:
Originally Posted by dencoop View Post
Yes, they got me a base 320xi, no Nav, no nothing.

Have 3 kids... It's a pain in the u know what to say the least.
Tell them to give you something more equivalent to the vehicle that's in the shop.
Appreciate 0
      12-07-2013, 12:22 PM   #13
Psycho
Private First Class
13
Rep
112
Posts

Drives: ex-'12 X6M, waiting on ?
Join Date: Sep 2008
Location: West Texas

iTrader: (0)

Quote:
Originally Posted by alistairg View Post
I'd have already started the 30 day "Lemon" clock if it were me. That said, the two Driver Assist faults sound like they come from the same root cause.

I'd bet it's a software bug - which isn't reassuring.

I also suspect that BMW AG and BMW NA haven't missed your social presence on here and Bimmerfest.... which is why I'm amazed they gave you such a crappy loaner. Then again, when you send them a terse email complaining, I wouldn't hesitate to link to various popular posts on here, the 'fest, and YouTube pointing it out

Keep us posted!
Post something on the BMWUSA twitter--that will get faster response than these forums.
Appreciate 0
      12-07-2013, 12:35 PM   #14
chrisny
Brigadier General
chrisny's Avatar
United_States
547
Rep
3,307
Posts

Drives: 2020 X5 40i
Join Date: Apr 2012
Location: NY

iTrader: (0)

Quote:
Originally Posted by Psycho
Quote:
Originally Posted by dencoop View Post
Yes, they got me a base 320xi, no Nav, no nothing.

Have 3 kids... It's a pain in the u know what to say the least.
Tell them to give you something more equivalent to the vehicle that's in the shop.
+1. A 3 series as a long term loaner for an X5 is unacceptable. They should have at least given you a 5 or an X3 but even those wouldn't be enough with 3 kids. You are entitled to something of equal utility and safety. At the very least, rent you a Tahoe or something but personally, I would have demanded more. It's not a one day loaner for routine maintenance. Could be a month?? I'm sure they have a CPO X5 on the lot

My wife once had a 328xi loaner for her X3 for a month for body work when she got rear-ended, no fault to BMW nor the dealership. They didn't have to give her any loaner at all, but gave her a 3 for no charge and it took a month to fix the X3.

This being BMW's fault, they need to do better than a 320i on space and utility, let alone the value of what you're paying for over the next month that your car is sitting waiting for a "round table" to figure out why the things they designed aren't working.
Appreciate 0
      12-07-2013, 12:40 PM   #15
BMWMN1971
Lieutenant
163
Rep
533
Posts

Drives: 2014 BMW X5 xDrive35i MSport
Join Date: Oct 2013
Location: MN

iTrader: (0)

Got the "Drivetrain Malfunction" warning this week after leaving the car parked outside the entire day at -2F. Called the dealer and the service advisor I talked said it was a busy day with calls about all types of warnings due to sensors going crazy with the very cold temperatures here. He said if something is really wrong the car would not drive at more than 20mph. In my case the car was perfect and drove fine for 20 miles until I got home. Parked the car overnight in my heated garage and the warning did not pop up anymore. Thus, I am wondering if people are getting warnings because of sensors going crazy with cold temperatures of if something is really wrong.

Quote:
Originally Posted by NikonMan View Post
Well, at least you didn't get the dreaded "Transdrive Malfunction" on your drive back to NY from SC ...
Appreciate 0
      12-07-2013, 12:40 PM   #16
daeONE
Private
daeONE's Avatar
7
Rep
62
Posts

Drives: F15 35d Msport
Join Date: Oct 2011
Location: Pacific NW

iTrader: (0)

I agree. They need to up their game on the loaner. Lemoned a fully loaded X3 35i M sport a couple of years ago and had a 5 series loaner for more than a month.
Appreciate 0
      12-07-2013, 12:45 PM   #17
chrisny
Brigadier General
chrisny's Avatar
United_States
547
Rep
3,307
Posts

Drives: 2020 X5 40i
Join Date: Apr 2012
Location: NY

iTrader: (0)

Quote:
Originally Posted by Kief
WOW...I know forums can be a place to complain, and maybe it's only me, but the F15 subforums (here and over at BF) seems to be a hotspot for more and more problems. Perhaps I should convince myself I don't need the new F15 and just hold on to my E70

Check out the internal emails from the Spartanburg Factory....
http://www.bimmerfest.com/forums/sho...highlight=beta
That's not internal emails that, supposedly is some conversation between a plant worker and a BMW owner. As the post says, take it with a grain of salt. There's no proof that's even real.
Appreciate 0
      12-07-2013, 01:08 PM   #18
coconut780
Private First Class
coconut780's Avatar
Canada
74
Rep
150
Posts

Drives: 2014 F15 xDrive50i
Join Date: Oct 2013
Location: Canada

iTrader: (0)

Quote:
Originally Posted by BMWMN1971 View Post
Got the "Drivetrain Malfunction" warning this week after leaving the car parked outside the entire day at -2F. Called the dealer and the service advisor I talked said it was a busy day with calls about all types of warnings due to sensors going crazy with the very cold temperatures here. He said if something is really wrong the car would not drive at more than 20mph. In my case the car was perfect and drove fine for 20 miles until I got home. Parked the car overnight in my heated garage and the warning did not pop up anymore. Thus, I am wondering if people are getting warnings because of sensors going crazy with cold temperatures of if something is really wrong.
There has to be something wrong. The car needs to be able function properly in temperatures much colder than that even if it's just sensors that are the problem.
Appreciate 0
      12-07-2013, 01:38 PM   #19
NikonMan
First Lieutenant
United_States
67
Rep
308
Posts

Drives: 2017 X5M Azurite on Nutmeg
Join Date: Oct 2013
Location: Orange County, CA

iTrader: (0)

Quote:
Originally Posted by Zipforia View Post
+1

As matter of fact, I'm gonna start to look for other options. BMW is a great brand and most of these issues are due to it being Version 1.0, but I don't need this kind of headaches after paying for a 80k car.

Z.
Yeah man I'm kinda thinking on the same lines... And my ordered X5 just started production lol. Maybe we're jumping to conclusions here but I know personally that there is no way on Earth I will have any patience for constant and severe engineering defects on a $82k vehicle...
Appreciate 0
      12-07-2013, 02:15 PM   #20
Zipforia
Captain
Zipforia's Avatar
98
Rep
693
Posts

Drives: 2016 BMW i8
Join Date: Oct 2013
Location: So. Cal.

iTrader: (0)

Quote:
Originally Posted by NikonMan View Post
Yeah man I'm kinda thinking on the same lines... And my ordered X5 just started production lol. Maybe we're jumping to conclusions here but I know personally that there is no way on Earth I will have any patience for constant and severe engineering defects on a $82k vehicle...
Same here.

What are you thinking? Another SUV of different brand? Sedan? I'm split between Q7 and 5 Series. But I think Q7 is getting a redesign like the X5 and, because the 5 series just got a redesign, not sure if they have any issues. Gotta lurk the 5 series forum.

Z.
Appreciate 0
      12-07-2013, 02:52 PM   #21
NikonMan
First Lieutenant
United_States
67
Rep
308
Posts

Drives: 2017 X5M Azurite on Nutmeg
Join Date: Oct 2013
Location: Orange County, CA

iTrader: (0)

Quote:
Originally Posted by Zipforia View Post
Same here.

What are you thinking? Another SUV of different brand? Sedan? I'm split between Q7 and 5 Series. But I think Q7 is getting a redesign like the X5 and, because the 5 series just got a redesign, not sure if they have any issues. Gotta lurk the 5 series forum.

Z.
I like Audi but the Q7 its quite a beast and personally I don't care for the current model's look. Plus its due for a major re-design next year with new engines.

The SQ5 and XC60 R-Spec are very nice as well, but my fear is that they will prove to be too small.

I am not into Porsche's at all (nice but too sporty for me). I cannot stand the look of Japanese cars, and I don't think I can mentally deal with paying $60K plus for a VW, so that excludes the Taureg. Which leaves Mercedes as the only option.

My wife just got into a Genesys R-Spec (fantastic value BTW) - so I really want a crossover/mid-sized SUV.

I will probably end up with the ML550 (although they are kinda girly looking) if I do end up walking away from the X5 ... my CA says my $1000 deposit is refundable - so will see.

I did not expect these type of issues from BMW - I intend to lease, so theoretically if the X5 turns out to be a mess, I suppose its not a huge deal as long as I can get decent loaners.

No decision yet - I am mainly trying to avoid the incessant aggravation and time wasted at dealerships working out major defects. Merc leases suck ass compared to BMW - which is another issue.
Appreciate 0
      12-07-2013, 03:13 PM   #22
Zipforia
Captain
Zipforia's Avatar
98
Rep
693
Posts

Drives: 2016 BMW i8
Join Date: Oct 2013
Location: So. Cal.

iTrader: (0)

Quote:
Originally Posted by NikonMan View Post
I like Audi but the Q7 its quite a beast and personally I don't care for the current model's look. Plus its due for a major re-design next year with new engines.

The SQ5 and XC60 R-Spec are very nice as well, but my fear is that they will prove to be too small.

I am not into Porsche's at all (nice but too sporty for me). I cannot stand the look of Japanese cars, and I don't think I can mentally deal with paying $60K plus for a VW, so that excludes the Taureg. Which leaves Mercedes as the only option.

My wife just got into a Genesys R-Spec (fantastic value BTW) - so I really want a crossover/mid-sized SUV.

I will probably end up with the ML550 (although they are kinda girly looking) if I do end up walking away from the X5 ... my CA says my $1000 deposit is refundable - so will see.

I did not expect these type of issues from BMW - I intend to lease, so theoretically if the X5 turns out to be a mess, I suppose its not a huge deal as long as I can get decent loaners.

No decision yet - I am mainly trying to avoid the incessant aggravation and time wasted at dealerships working out major defects. Merc leases suck ass compared to BMW - which is another issue.

The good thing about the current Q7 is that it's worked out all of its kinks and was rated Consumer Reports one of most reliable SUVs. And I'm afraid redesign might have V1.0 issues like the X5. Also, I just had an Audi and would like some variety.

I agree with you on the SQ5 and the Volvo. I don't mind Porsches, but already had a Cayenne. Maybe I'll consider a Panamera. I need a four door.

I saw the ML at the LA Auto Show and I wasn't impressed. Like you said, it is a bit girly, and the interior was a bit bland. On top of that, you're right about the lease deals.

There isn't anything from Lexus or Infiniti that I like. Genesis R-Spec is a nice car. Fast as hell, but I had my heart set on a German.

My wife wants me to stick with the X5. She likes it a lot. Maybe I'll stick with another BMW, but I serious have to reconsider this. I don't want to make payments on a loaner car, while mine's at the dealer. Such a frustrating issue.

Z.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 03:11 AM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST