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      12-07-2013, 03:14 PM   #23
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Sorry for your pain. I had my 2011 in the shop for 63 days straight with electrical glitches but BMW ended up ordering me a 2012 to replace it. Just be calm and understanding. May I ask how you got it up to 97k? My e70 had every option (All packages, HUD, third row, comfort access, adaptive drive but no entertainment system) and it was only 83k. How did you add 11k more in options minus the f15 price increase?
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      12-07-2013, 03:27 PM   #24
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Quote:
Originally Posted by MRV99 View Post
Sorry for your pain. I had my 2011 in the shop for 63 days straight with electrical glitches but BMW ended up ordering me a 2012 to replace it. Just be calm and understanding. May I ask how you got it up to 97k? My e70 had every option (All packages, HUD, third row, comfort access, adaptive drive but no entertainment system) and it was only 83k. How did you add 11k more in options minus the f15 price increase?
Ohhh god, I hope it does not come to that...

Here is how I got to $97k plus NY Tax of 8.875% and you can see why I am so pissed....

I have 3 kids that's why I got the 3rd row... And they give me a 320i ....I really hope this gets resolved quickly....
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      12-07-2013, 03:28 PM   #25
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I believe it was a sensor going nuts on the temperature. Wife drove the car for 15 miles in the morning and parked at work. No warnings at all. Car was parked outside at -7F to -2F for 8 hours. Once she turned the car ON in the evening warning came up on the LCD even without she moved the car. She drove 15 miles back home without any issues. Parked the car overnight on a heated garage. Next morning car was OK and no warnings. It has been 3 days since it happened and no more warnings.

Quote:
Originally Posted by coconut780 View Post
There has to be something wrong. The car needs to be able function properly in temperatures much colder than that even if it's just sensors that are the problem.
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      12-07-2013, 03:49 PM   #26
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Originally Posted by chrisny View Post
That's not internal emails that, supposedly is some conversation between a plant worker and a BMW owner. As the post says, take it with a grain of salt. There's no proof that's even real.
Not trying to be a troll....perhaps internal was the wrong word, but I never indicated that it was legitimate.
Just really disappointed by all these unfortunate threads.
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      12-07-2013, 03:57 PM   #27
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Quote:
Originally Posted by NikonMan View Post
The SQ5 and XC60 R-Spec are very nice as well, but my fear is that they will prove to be too small.
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Originally Posted by Zipforia View Post
I agree with you on the SQ5 and the Volvo. I don't mind Porsches, but already had a Cayenne. Maybe I'll consider a Panamera. I need a four door.
The SQ5 was a blast to test drive, but I didn't feel it looked that much different from a typically Q5 and I didn't enjoy the US-spec ride height vs the Euro-spec.

I'm looking forward to the Porsche Macan Turbo or S. I've been obsessing over it lately on Rennlist/6Speed, but I worry the cargo area will be too tight to fit my German Shepherd and occasional runs to the dump
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      12-07-2013, 05:40 PM   #28
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Quote:
Originally Posted by Kief View Post
The SQ5 was a blast to test drive, but I didn't feel it looked that much different from a typically Q5 and I didn't enjoy the US-spec ride height vs the Euro-spec.

I'm looking forward to the Porsche Macan Turbo or S. I've been obsessing over it lately on Rennlist/6Speed, but I worry the cargo area will be too tight to fit my German Shepherd and occasional runs to the dump
Yeah same opinion of the SQ5 - blast to drive but frankly the XC60 was on par for $10k less. The Volvo is a great value if you can deal with Scandanavian design. The Nav screen is way too small. Other than that the XC60 is 99% of the SQ5.
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      12-07-2013, 08:21 PM   #29
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Quote:
Originally Posted by MRV99 View Post
Sorry for your pain. I had my 2011 in the shop for 63 days straight with electrical glitches but BMW ended up ordering me a 2012 to replace it. Just be calm and understanding. May I ask how you got it up to 97k? My e70 had every option (All packages, HUD, third row, comfort access, adaptive drive but no entertainment system) and it was only 83k. How did you add 11k more in options minus the f15 price increase?
Quote:
Originally Posted by dencoop View Post
Ohhh god, I hope it does not come to that...

Here is how I got to $97k plus NY Tax of 8.875% and you can see why I am so pissed....

I have 3 kids that's why I got the 3rd row... And they give me a 320i ....I really hope this gets resolved quickly....


Dencoop:

MRV99 makes a very good point. So the vehicle you posted the build sheet snapshot of is not anywhere near to photos you posted during your recent F15 PCD delivery... i.e., Bronze vs. Mineral White and Non-MSport vs. M-Sport? I am confused? Anyone can show ticking all the options to get to $97k.
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      12-07-2013, 08:47 PM   #30
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Quote:
Originally Posted by NOVA99 View Post

Dencoop:

MRV99 makes a very good point. So the vehicle you posted the build sheet snapshot of is not anywhere near to photos you posted during your recent F15 PCD delivery... i.e., Bronze vs. Mineral White and Non-MSport vs. M-Sport? I am confused? Anyone can show ticking all the options to get to $97k.
I'm confused now too - the build sheet above shows a mineral white with mocha X5 M-Sport - which is what the various YouTube videos dencoop posted showed?
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      12-07-2013, 08:50 PM   #31
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Quote:
Originally Posted by alistairg View Post
I'm confused now too - the build sheet above shows a mineral white with mocha X5 M-Sport - which is what the various YouTube videos dencoop posted showed?
Exactly.
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      12-07-2013, 09:02 PM   #32
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Quote:
Originally Posted by NOVA99 View Post
Exactly.
Guys,

Please carefully review my PCD thread. I have multiple X5s in there....Mine is exectly as per the build

I have no reason to say anything different from the truth...lol...

The Dark color X5 you see is the shuttle X5 used to pick me up from the airport and drive me to the hotel...then from the hotel to the PCD center in the AM.

On the track and the off road course other various colored X5s are used before mine was physically delivered....hope this helps.

Once you carefully review my PCD thread you will see the car I took delivery off at the end of the thread....

Let me know if you need a picture of my VIN to compare to te VIN on the order sheet ...lol

Here is a pic if my SAV


Here is the final video...

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Last edited by dencoop; 12-07-2013 at 09:08 PM..
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      12-07-2013, 10:19 PM   #33
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Quote:
Originally Posted by Kief
Quote:
Originally Posted by chrisny View Post
That's not internal emails that, supposedly is some conversation between a plant worker and a BMW owner. As the post says, take it with a grain of salt. There's no proof that's even real.
Not trying to be a troll....perhaps internal was the wrong word, but I never indicated that it was legitimate.
Just really disappointed by all these unfortunate threads.
Wasn't implying you were a troll or anything just pointing out it could be BS... Never know though.
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      12-07-2013, 10:25 PM   #34
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Quote:
Originally Posted by NikonMan
Quote:
Originally Posted by Zipforia View Post
Same here.

What are you thinking? Another SUV of different brand? Sedan? I'm split between Q7 and 5 Series. But I think Q7 is getting a redesign like the X5 and, because the 5 series just got a redesign, not sure if they have any issues. Gotta lurk the 5 series forum.

Z.
I like Audi but the Q7 its quite a beast and personally I don't care for the current model's look. Plus its due for a major re-design next year with new engines.

The SQ5 and XC60 R-Spec are very nice as well, but my fear is that they will prove to be too small.

I am not into Porsche's at all (nice but too sporty for me). I cannot stand the look of Japanese cars, and I don't think I can mentally deal with paying $60K plus for a VW, so that excludes the Taureg. Which leaves Mercedes as the only option.

My wife just got into a Genesys R-Spec (fantastic value BTW) - so I really want a crossover/mid-sized SUV.

I will probably end up with the ML550 (although they are kinda girly looking) if I do end up walking away from the X5 ... my CA says my $1000 deposit is refundable - so will see.

I did not expect these type of issues from BMW - I intend to lease, so theoretically if the X5 turns out to be a mess, I suppose its not a huge deal as long as I can get decent loaners.

No decision yet - I am mainly trying to avoid the incessant aggravation and time wasted at dealerships working out major defects. Merc leases suck ass compared to BMW - which is another issue.
I haven't driven the new ML but we had a 2010 and I absolutely hated driving it. The thing was so top heavy and had so much body roll even just maneuvering in a parking lot, it was like an old pick up truck. From what I've read, the new one handles better, but not by much. I equated our ML to a hot blonde that laid still in bed. Great to look at, but boring...

Just my 2 cents. still worth a test drive if you're really worried about the X5 issues. Personally, I would go Touareg over ML on looks and driving dynamics both.
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      12-08-2013, 03:43 AM   #35
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Quote:
Originally Posted by dencoop View Post
Guys,

Please carefully review my PCD thread. I have multiple X5s in there....Mine is exectly as per the build

I have no reason to say anything different from the truth...lol...

The Dark color X5 you see is the shuttle X5 used to pick me up from the airport and drive me to the hotel...then from the hotel to the PCD center in the AM.

On the track and the off road course other various colored X5s are used before mine was physically delivered....hope this helps.

Once you carefully review my PCD thread you will see the car I took delivery off at the end of the thread....

Let me know if you need a picture of my VIN to compare to te VIN on the order sheet ...lol

Here is a pic if my SAV


Here is the final video...


Sir Dennis
As a suggestion kindly mention to BMW your elevated BMW customer status multiple ED & PCD deliveries that you expect better, much better. If you happen to have the factory managers number ( or will they page him) in NC, maybe give him/her a friendly Christmas cheer, then by the way see if from his viewpoint what is going on. By Christmas I am sure you will have a nice Xmas beer. Or should I say flute of champagne, as one PCD videos showed your late night munchies at the grocery store had a couple bottles in the cart. Thanks for sharing.
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      12-08-2013, 03:43 AM   #36
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Quote:
Originally Posted by NikonMan View Post
Yeah same opinion of the SQ5 - blast to drive but frankly the XC60 was on par for $10k less. The Volvo is a great value if you can deal with Scandanavian design. The Nav screen is way too small. Other than that the XC60 is 99% of the SQ5.
Are you sure you aren't confusing an SQ5 to a Q5? The SQ5 is a dedicated S variant in Audi'sl line up (like the S4, S5, S7), not just a Q5 with the S-line package. In fact, the SQ5 uses a beefed up version of the same engine found in the S4. I find it hard to believe the XC60 is on par with the SQ5, perhaps a Q5 with the S-line package
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      12-08-2013, 06:15 AM   #37
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Quote:
Originally Posted by Kief View Post
Are you sure you aren't confusing an SQ5 to a Q5? The SQ5 is a dedicated S variant in Audi'sl line up (like the S4, S5, S7), not just a Q5 with the S-line package. In fact, the SQ5 uses a beefed up version of the same engine found in the S4. I find it hard to believe the XC60 is on par with the SQ5, perhaps a Q5 with the S-line package
Yes. Volvo XC60 R-Spec with Polestar tuning is the one I am referring to. It matches up against the SQ5 well. Look it up.
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      12-08-2013, 07:18 AM   #38
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Quote:
Originally Posted by NikonMan View Post
Yes. Volvo XC60 R-Spec with Polestar tuning is the one I am referring to. It matches up against the SQ5 well. Look it up.
Didn't realize the R-Spec was anything other than an appearance upgrade. Looks like a decent overall package...weighs almost 200lbs lighter than the Audi, and although down on HP, makes up for it with torque. Seems to have more usable space as well.

However, I think I would still prefer the Audi with the 8-spd, 21" wheels, and over 1sec quicker to 60. Then again, I'm waiting to see the Macan Turbo with PDK, air suspension, sport chrono, torque vectoring! Interior will probably be too tight however...
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      12-08-2013, 10:47 AM   #39
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Quote:
Originally Posted by dencoop View Post
Guys,

Please carefully review my PCD thread. I have multiple X5s in there....Mine is exectly as per the build

I have no reason to say anything different from the truth...lol...

The Dark color X5 you see is the shuttle X5 used to pick me up from the airport and drive me to the hotel...then from the hotel to the PCD center in the AM.

On the track and the off road course other various colored X5s are used before mine was physically delivered....hope this helps.

Once you carefully review my PCD thread you will see the car I took delivery off at the end of the thread....

Let me know if you need a picture of my VIN to compare to te VIN on the order sheet ...lol

Here is a pic if my SAV


Here is the final video...

Lol.
Dencoop is correct. I did PCD and had a chance to sit in three F15 including mine. So, there is no testimony required here.
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      12-08-2013, 10:50 AM   #40
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My frontal collision has problems too. Never triggered despite active settings. Reported to dealer.

Dencoop-- do you recommend Cilajet for $700 including exterior and interior with 10 year warranty? I am not sure after market options.
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      12-09-2013, 05:56 PM   #41
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Status Update 12/9/2013:

Got a phone call from my Service Adviser @ Open Road of Edison in NJ that the car was all fixed. To say the least I got very excited, dropped everything and went to pick it up.

The diagnoses stated something to the affect of "the system needed to be updated and reprogrammed" and that it was just a software resolution.

I was very happy that no parts needed to be taken apart as I don't trust the build quality after things have been removed and put back together.

Picked up the SAV with 895 miles on the ODO from the service department at around 3:30PM EST.

On my way back home @ 927 miles on the ODO all 3 (three) issues came back


I am super upset and furious at the same time. I don't think that this is acceptable.

Going to try and bring it back for attempt number 2 tomorrow morning...

Seems like the car has been in service longer so far then I have had it... Just unreal...

Called BMWNA and opened up a case, don't know how this will get resolved...really sux...


Last edited by dencoop; 12-09-2013 at 06:03 PM..
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      12-09-2013, 06:44 PM   #42
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^ What a rollercoaster. Strange that they dismiss it as a software fix. Hopefully the case to BMWNA escalates your situation. Soon enough when it is properly fixed, ask them how they can the be sure this time?
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      12-09-2013, 07:05 PM   #43
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Quote:
Originally Posted by chrisny View Post
Wasn't implying you were a troll or anything just pointing out it could be BS... Never know though.
Having just read this end to end... you know who comes off as the troll?

This is a small forum... lets all be friends.

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      12-09-2013, 07:25 PM   #44
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Originally Posted by dencoop View Post
Status Update 12/9/2013:

Called BMWNA and opened up a case, don't know how this will get resolved...really sux...

Eugh. So sorry this is happening to you. Ironic that the highest profile delivery online (so far) is experiencing technology problems

After persistent electronic problems with my X5M, and BMW repurchasing that vehicle, I can tell you that all the customer experience is going to come from the local people. It's BMW's regional management team (after escalation from the Center GM) that'll make the calls on how to appease you. BMWNA's service team really just checks with them and reports back IMHO.

If it were me, I'd be politely asking them to start building me a new car, on the anticipation that this one would be going back.... once the new one is ready. Unsure on NY's lemon law, but here in WA it only takes 3 visits for the same issue and she's gone....
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