BMW Connected App

ZAKSM3 · 12-10-2014, 01:05 AM

To use the BMW Connected App on an iPhone 5s, do you need the snap-in-adapter in order for it to work? I cannot get the app to connect to the car utilizing the USB port.

Baunton · 12-10-2014, 02:28 AM

Quote:

Originally Posted by prozak76

To use the BMW Connected App on an iPhone 5s, do you need the snap-in-adapter in order for it to work? I cannot get the app to connect to the car utilizing the USB port.

Don't believe they are inter dependant.

(In the UK) you need to have the selected the S6AKA ConnectedDrive Services as a cost option otherwise the app does not work. I have the Connect Drive and the snap-in adapter for my 5s.

Did you select the CD option when you ordered?

ZAKSM3 · 12-10-2014, 05:40 AM

I have a US Spec vehicle and believe that the ConnectedDrive is standard. Someone correct me if I am wrong. I have the Enhanced Bluetooth and USB option so I believe I should be covered.

Baunton · 12-10-2014, 06:00 AM

Quote:

Originally Posted by prozak76

I have a US Spec vehicle and believe that the ConnectedDrive is standard. Someone correct me if I am wrong. I have the Enhanced Bluetooth and USB option so I believe I should be covered.

Lucky You! In that case you need to register via the BMW web site for the service then off you go! Just need the VIN number.

Enjoy!

ZAKSM3 · 12-10-2014, 04:03 PM

I need some help from any of the US military folks in Germany. Do any of you have an iPhone 5s and also have the European Maps installed on your vehicle. If you do, can you get the BMW Connect app to work? I have tried multiple times and it will not connect. Please help!!!! I hate things not working on a brand new vehicle!!!!

Baunton · 12-11-2014, 12:24 PM

Quote:

Originally Posted by prozak76

I need some help from any of the US military folks in Germany. Do any of you have an iPhone 5s and also have the European Maps installed on your vehicle. If you do, can you get the BMW Connect app to work? I have tried multiple times and it will not connect. Please help!!!! I hate things not working on a brand new vehicle!!!!

Have you contacted BMW Customer Services?

I have done in the past, very helpful, at least in UK.

They can walk you through the steps to resolve issues with CD.

Have you registered for the service?

ZAKSM3 · 12-11-2014, 01:22 PM

Do you have a US spec vehicle? I was told today that they cannot activate connecteddrive services in Europe.

Baunton · 12-11-2014, 01:43 PM

Quote:

Originally Posted by prozak76

Do you have a US spec vehicle? I was told today that they cannot activate connecteddrive services in Europe.

Nope. UK specification.

nameisjae1 · 12-11-2014, 08:14 PM

I am in the same boat. Not working due to US Spec vehicle.

ZAKSM3 · 12-12-2014, 01:01 AM

Is it possible to use the BMW Connected App on a US Spec vehicle in Europe? I can use this in my F10 528i, seems silly that it would not work in the X5. Anyone????

1230vani · 12-12-2014, 01:55 AM

Please contact Connected Services , they are super helpful. Helped me with a detailed explanation with iphone 4 media adapter not showing video on the F15. Was amazed that they gave me a concrete answer. They also helped with BMW connect to activate it.

Baunton · 12-12-2014, 02:00 AM

Quote:

Originally Posted by 1230vani

Please contact Connected Services , they are super helpful. Helped me with a detailed explanation with iphone 4 media adapter not showing video on the F15. Was amazed that they gave me a concrete answer. They also helped with BMW connect to activate it.

+1

ZAKSM3 · 12-12-2014, 02:17 AM

Anyone have a phone number to English speaking staff? I tried this route but they did not speak English. Also, what I gathered from them was that a SA would have to activate the service. My SA here says it is impossible for a US Spec vehicle in Germany.

Baunton · 12-12-2014, 02:40 AM

Quote:

Originally Posted by prozak76

Anyone have a phone number to English speaking staff? I tried this route but they did not speak English. Also, what I gathered from them was that a SA would have to activate the service. My SA here says it is impossible for a US Spec vehicle in Germany.

This painful! Go to BMW.CO.UK http://www.bmw.co.uk/en/index.html

and check out the 'Owners' Drop Down then click on BMW Connect Drive Services then select Customer WebSite.

There is an option there to contact BMW.

At the risk of repeating myself, have you registered on-line for the service?

ZAKSM3 · 12-12-2014, 03:02 AM

I have attempted to register online and it tells me I cannot register online. I have no idea what the problem is. I apologize for this being "painful" but it is "painful" for me as well!

nameisjae1 · 12-12-2014, 04:47 AM

I have the same problem. I tried to register online with VIN and production number and it does not recognize. I am calling the US customer service today so I will let you know what they say @prozak76

Patrys@BimmerTech · 12-12-2014, 05:26 AM

You need the 6AK option to be able to use BMW Connected app and other 3rd party BMW-certified apps. BMW Apps should work through the USB port too.
If you do not have the 6AK option we can retrofit BMW Apps in your BMW.

http://www.bimmer-tech.net/shop/bmw-...-apps-retrofit

ZAKSM3 · 12-12-2014, 05:44 AM

I have all the necessary options. It just is not activated, and I have been told it cannot be activated on a US spec vehicle in Germany.

nameisjae1 · 12-12-2014, 08:32 AM

Just spoke to BMWUSA and the site does not recognize my VIN because I have not registered in the US. Connected app does / will not work until I get back in the US.

Maybe coding will fix some issues. I will find out this weekend.

Baunton · 12-12-2014, 09:00 AM

Quote:

Originally Posted by nameisjae1

Just spoke to BMWUSA and the site does not recognize my VIN because I have not registered in the US. Connected app does / will not work until I get back in the US.

Maybe coding will fix some issues. I will find out this weekend.

Frustrating! I guess there is good Lesson's Learnt there for people purchasing vehicles overseas to be imported at a date in the future.

tnikolov · 12-12-2014, 11:27 AM

Quote:

Originally Posted by nameisjae1

Just spoke to BMWUSA and the site does not recognize my VIN because I have not registered in the US. Connected app does / will not work until I get back in the US.

Maybe coding will fix some issues. I will find out this weekend.

So we just don't get that in Europe?

angry with bmw now, they are a German company after all.

senoromar · 12-12-2014, 01:32 PM

Just curious, is there any particular feature or app that's pretty cool to use through this Connected app? I tried connecting my phone and I saw apps such as facebook, twitter, news, etc. I find most of those to be a distraction while driving so is there anything else you can do with this app that's cool?

12-10-2014, 01:05 AM	#1
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	BMW Connected App To use the BMW Connected App on an iPhone 5s, do you need the snap-in-adapter in order for it to work? I cannot get the app to connect to the car utilizing the USB port.
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12-10-2014, 05:40 AM	#3
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	I have a US Spec vehicle and believe that the ConnectedDrive is standard. Someone correct me if I am wrong. I have the Enhanced Bluetooth and USB option so I believe I should be covered.
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12-10-2014, 04:03 PM	#5
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	I need some help from any of the US military folks in Germany. Do any of you have an iPhone 5s and also have the European Maps installed on your vehicle. If you do, can you get the BMW Connect app to work? I have tried multiple times and it will not connect. Please help!!!! I hate things not working on a brand new vehicle!!!!
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12-11-2014, 01:22 PM	#7
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	Do you have a US spec vehicle? I was told today that they cannot activate connecteddrive services in Europe.
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12-11-2014, 08:14 PM	#9
nameisjae1 Private First Class 73 Rep 170 Posts Drives: 2014 BMW X5 M sports Join Date: Aug 2014 Location: NOVA iTrader: (0)	I am in the same boat. Not working due to US Spec vehicle.
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BMW Connected App

12-12-2014, 01:01 AM	#10
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	Is it possible to use the BMW Connected App on a US Spec vehicle in Europe? I can use this in my F10 528i, seems silly that it would not work in the X5. Anyone????
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12-12-2014, 01:55 AM	#11
1230vani Colonel 656 Rep 2,710 Posts Drives: G05 40i LCI Join Date: Feb 2009 Location: N/A iTrader: (0)	Please contact Connected Services , they are super helpful. Helped me with a detailed explanation with iphone 4 media adapter not showing video on the F15. Was amazed that they gave me a concrete answer. They also helped with BMW connect to activate it.
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12-12-2014, 02:17 AM	#13
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	Anyone have a phone number to English speaking staff? I tried this route but they did not speak English. Also, what I gathered from them was that a SA would have to activate the service. My SA here says it is impossible for a US Spec vehicle in Germany.
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12-12-2014, 03:02 AM	#15
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	I have attempted to register online and it tells me I cannot register online. I have no idea what the problem is. I apologize for this being "painful" but it is "painful" for me as well!
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12-12-2014, 04:47 AM	#16
nameisjae1 Private First Class 73 Rep 170 Posts Drives: 2014 BMW X5 M sports Join Date: Aug 2014 Location: NOVA iTrader: (0)	I have the same problem. I tried to register online with VIN and production number and it does not recognize. I am calling the US customer service today so I will let you know what they say @prozak76
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12-12-2014, 05:26 AM	#17
Patrys@BimmerTech Banned 620 Rep 2,013 Posts Drives: 2007 E92 335i Join Date: Feb 2009 Location: Warsaw/Poland iTrader: (7)	You need the 6AK option to be able to use BMW Connected app and other 3rd party BMW-certified apps. BMW Apps should work through the USB port too. If you do not have the 6AK option we can retrofit BMW Apps in your BMW. http://www.bimmer-tech.net/shop/bmw-...-apps-retrofit
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12-12-2014, 05:44 AM	#18
ZAKSM3 Private First Class 23 Rep 113 Posts Drives: 16 M3, 15 X5 3.5d Join Date: Jul 2007 Location: Stuttgart iTrader: (0) Garage List 2016 M3 [0.00] 2015 X5 35d [5.00]	I have all the necessary options. It just is not activated, and I have been told it cannot be activated on a US spec vehicle in Germany.
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12-12-2014, 08:32 AM	#19
nameisjae1 Private First Class 73 Rep 170 Posts Drives: 2014 BMW X5 M sports Join Date: Aug 2014 Location: NOVA iTrader: (0)	Just spoke to BMWUSA and the site does not recognize my VIN because I have not registered in the US. Connected app does / will not work until I get back in the US. Maybe coding will fix some issues. I will find out this weekend.
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12-12-2014, 01:32 PM	#22
senoromar Private First Class 42 Rep 114 Posts Drives: 2021 X5 40i M-Sport Join Date: Apr 2011 Location: LA iTrader: (0)	Just curious, is there any particular feature or app that's pretty cool to use through this Connected app? I tried connecting my phone and I saw apps such as facebook, twitter, news, etc. I find most of those to be a distraction while driving so is there anything else you can do with this app that's cool? __________________ 2021 X5 40i M-Sport 2018 X3 M40i 2015 X5 35i M-Sport +DHP 2011 X5 50i Sport Activity
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