07-18-2014, 07:51 AM | #1 |
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Poor BMW service
My dealer which is owned by a large Group now has what I hate and that is a central telephone call centre which you get through to if you say want to book a service. It is pants. If I try to avoid it and ask to go direct to the service dept the phone just rings and rings. They take a message but no body phones back.
Am I unlucky or is BMW service going down the pan?? |
07-18-2014, 09:31 AM | #3 | |
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Quote:
I live equidistant between two rival franchise so have a choice for who I buy from and then who I get cars serviced from or parts. Do you have you get your car serviced at a particular garage or can you drop it off near work or when flying off somewhere. I know a couple of dealers that offer this service when flying ex-LHR. |
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