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      03-19-2014, 04:55 PM   #1
brothfly
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My New X5 Is Down...

So I have about 450 total miles, still on the first tank of gas and a Engine light came on last week. Took it in yesterday and they said it had to do with a sensor that checks emission gases that are routed back to the engine for cooling or something. They replaced the sensor this morning but that did not fix it. Now they say they need to replace the cylinder that the gases come out of, which could take weeks to get the part if there is even one to be found.
Great, so they gave me a X1 to drive in the mean time, now I only had a short time in the X5, but what a difference.
Sucks
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      03-19-2014, 07:33 PM   #2
///SAL
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Sucks!! Always wait a year after the car comes out there will be plenty more issues on this forum about these cars first couple months of delivery,

Hope everything will be fixed
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      03-19-2014, 07:37 PM   #3
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Your right - that is a bummer.

But out of curiosity what engine to you have? You talk about having done 450 miles on your first tank of "gas". The use of gas as fuel would indicate the 35i, but then the range of 450 miles would indicate the 35d diesel engine. Just to compound the mystery your indicate drive is a "X5 i35D" whatever that is. Just curious.

Tony
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      03-20-2014, 12:04 AM   #4
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That's a bummer! Hopefully they'll get it fixed-up ASAP and back to you better than ever. Availability if parts has been difficult to predict based on the accidents/failures reported to date.

Just because it's assembled in SC does not mean all parts are stateside. I originally thought that engine and drivetrain were from Germany, but all else was built in the U.S. This is not the case as I'm waiting for a bumper from Germany myself.
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      03-20-2014, 12:26 AM   #5
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Still on my dealer's first tank of gas and my CEL came on tonight at 470 miles. Will call for appt Thurs
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      03-20-2014, 06:58 AM   #6
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Garage List
Drove to NoVA this weekend and just passed the 1200 miles break in period with no issues. Knock on fine line wood trim.
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      03-20-2014, 07:28 AM   #7
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I have the Diesel Engine.

GoSooner, your engine light came on as well??
WTF
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      03-20-2014, 08:15 AM   #8
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Quote:
Originally Posted by bothfly View Post
I have the Diesel Engine.

GoSooner, your engine light came on as well??
WTF
Yes, just last night. I have too have the diesel engine. I'd suspect it may be emissions related. All other functions are normal. Keep us updated.
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      03-20-2014, 11:13 AM   #9
brothfly
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Make sure you get it in ASAP.
It is a big deal even though the car seems to run normal
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      07-11-2014, 08:18 AM   #10
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Need better service

Can someone give me BMW's head office contact info.

My 2011 X5 has been at my local dealer for 8 months now as they cannot get the check engine light off. When it's being driven I get an engine malfunction error with reduced power.


I need to write head office to get some better assistance.
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      07-11-2014, 03:47 PM   #11
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Quote:
Originally Posted by Syman View Post
Can someone give me BMW's head office contact info.

My 2011 X5 has been at my local dealer for 8 months now as they cannot get the check engine light off. When it's being driven I get an engine malfunction error with reduced power.


I need to write head office to get some better assistance.
Did you say 8 months?
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      07-11-2014, 03:49 PM   #12
Socal2025
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Quote:
Originally Posted by bothfly View Post
So I have about 450 total miles, still on the first tank of gas and a Engine light came on last week. Took it in yesterday and they said it had to do with a sensor that checks emission gases that are routed back to the engine for cooling or something. They replaced the sensor this morning but that did not fix it. Now they say they need to replace the cylinder that the gases come out of, which could take weeks to get the part if there is even one to be found.
Great, so they gave me a X1 to drive in the mean time, now I only had a short time in the X5, but what a difference.
Sucks
Also had to replace a sensor in the exhaust system. CEL came on 100 miles after leaving the dealer. Car stayed there for 4 days until the part arrived. However, they fix it because I am now 1,600 miles and no issues at all.
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      07-11-2014, 08:39 PM   #13
Syman
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Quote:
Originally Posted by Socal2025
Quote:
Originally Posted by Syman View Post
Can someone give me BMW's head office contact info.

My 2011 X5 has been at my local dealer for 8 months now as they cannot get the check engine light off. When it's being driven I get an engine malfunction error with reduced power.


I need to write head office to get some better assistance.
Did you say 8 months?
8 months!!!
I'm pissed.
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      07-11-2014, 08:41 PM   #14
Syman
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Quote:
Originally Posted by Socal2025
Quote:
Originally Posted by bothfly View Post
So I have about 450 total miles, still on the first tank of gas and a Engine light came on last week. Took it in yesterday and they said it had to do with a sensor that checks emission gases that are routed back to the engine for cooling or something. They replaced the sensor this morning but that did not fix it. Now they say they need to replace the cylinder that the gases come out of, which could take weeks to get the part if there is even one to be found.
Great, so they gave me a X1 to drive in the mean time, now I only had a short time in the X5, but what a difference.
Sucks
Also had to replace a sensor in the exhaust system. CEL came on 100 miles after leaving the dealer. Car stayed there for 4 days until the part arrived. However, they fix it because I am now 1,600 miles and no issues at all.
I'll pass on that info. Thanks

I'm still going to try get the contact info for head office in Germany. They need to know about this.
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      07-12-2014, 01:17 AM   #15
kip1
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Quote:
Originally Posted by Syman View Post
Can someone give me BMW's head office contact info.

My 2011 X5 has been at my local dealer for 8 months now as they cannot get the check engine light off. When it's being driven I get an engine malfunction error with reduced power.


I need to write head office to get some better assistance.
I had a persistent cel light in my E39 540i, they even suggested taking the light out...yes an authorized BMW dealer. I searched the Web and asked if failing MAF s could be the cause. They said no and that they have checked it. After 6 MO and after changing about every part in the engine, I asked them to change the MAF s anyway, and the problem was gone. Now I don't know if that is the cause of your car, I would change it in any older BMW as they have failed in all my bmws. I don't think in a new car. Anyway the cel light is the most annoying fault I can think of, as the cause can be just about anything.
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      07-13-2014, 07:59 AM   #16
Syman
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Quote:
Originally Posted by kip1
Quote:
Originally Posted by Syman View Post
Can someone give me BMW's head office contact info.

My 2011 X5 has been at my local dealer for 8 months now as they cannot get the check engine light off. When it's being driven I get an engine malfunction error with reduced power.


I need to write head office to get some better assistance.
I had a persistent cel light in my E39 540i, they even suggested taking the light out...yes an authorized BMW dealer. I searched the Web and asked if failing MAF s could be the cause. They said no and that they have checked it. After 6 MO and after changing about every part in the engine, I asked them to change the MAF s anyway, and the problem was gone. Now I don't know if that is the cause of your car, I would change it in any older BMW as they have failed in all my bmws. I don't think in a new car. Anyway the cel light is the most annoying fault I can think of, as the cause can be just about anything.
Appreciate the info.
I will call the dealer on Monday.

Did that have any affect on the power?
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      07-14-2014, 02:09 PM   #17
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I had a similar issue at 800 miles, but mine was a hairline crack in one of the turbo intake "sleeves".

If they cant figure out what is wrong (as was the situation with mine) make sure they do a smoke test to find any cracks/leaks.
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