Steering Wheel won't go up or down

X54TH · 11-27-2016, 08:20 PM

Got our first issue with our 2016 X5 with 14,000 kms on it. The steering wheel won't adjust to any of the memory settings and nor can you adjust it manually to go up and down. The steering wheel will only go in or out.

Any thoughts before I take in to the dealership?

Van1 · 11-28-2016, 06:52 AM

http://f15.bimmerpost.com/forums/sho....php?t=1310727

I had same problem a few months back and got a new steering column.

iconoclast · 11-28-2016, 07:52 AM

has your vehicle the one year mark? seems to be this is an anniversary present which arrives around the time of the one year mark.

stewy604 · 11-28-2016, 10:08 AM

Quote:

Originally Posted by iconoclast

has your vehicle the one year mark? seems to be this is an anniversary present which arrives around the time of the one year mark.

Haha. I guess my F15 had several anniversaries in its first year. I swear, it could have driven itself to the dealer it knew the route so well.

alphaod · 11-28-2016, 11:03 AM

My steering wouldn't go in and out this morning, only up and down. When I hit the switch all I would hear is the clicking.

Then decided to adjust it all the way up and then it would adjust in and out. Now it's back to normal, but has me concerned. My car just passed the one year mark.

X54TH · 11-28-2016, 07:13 PM

Quote:

Originally Posted by iconoclast

has your vehicle the one year mark? seems to be this is an anniversary present which arrives around the time of the one year mark.

Yes, she just turned a year!

I guess they've heard this before and they've made an appointment for us tomorrow. I'll be sure to get them to wash it as well.

alphaod · 11-28-2016, 07:50 PM

Quote:

Originally Posted by X54TH

Yes, she just turned a year!

I guess they've heard this before and they've made an appointment for us tomorrow. I'll be sure to get them to wash it as well.

Interesting, if my issue comes back I will take it to the dealer. I would hate to have replace the steering column or something when it's out of warranty.

Stinkyxy · 11-28-2016, 08:18 PM

My steer wheel is beginning to squeak when it lifts up. 8 months old with 10k km (6k miles) - maybe a few more months for me to visit.

X54TH · 11-28-2016, 08:31 PM

Quote:

Originally Posted by Stinkyxy

My steer wheel is beginning to squeak when it lifts up. 8 months old with 10k km (6k miles) - maybe a few more months for me to visit.

I had that squeaking sound as well and it appeared to have stopped just a weeks ago and then this happened. When my wife called they knew of the issue and have us setup with a car for the day.

barcelona · 11-29-2016, 04:58 PM

Quote:

Originally Posted by X54TH

Yes, she just turned a year!

I guess they've heard this before and they've made an appointment for us tomorrow. I'll be sure to get them to wash it as well.

Good stuff!
Maybe your dealer is better than mine.
I decline the wash as it is not by hand, likely brushes.
When servicing, I leave 3 placecards "No Wash, please"

IvanLZ · 11-29-2016, 06:09 PM

Quote:

Originally Posted by barcelona

Good stuff!
Maybe your dealer is better than mine.
I decline the wash as it is not by hand, likely brushes.
When servicing, I leave 3 placecards "No Wash, please"

I always tell them no wash whenever i have service. I've seen their car wash and they use brushes.

barcelona · 11-29-2016, 06:51 PM

Quote:

Originally Posted by IvanLZ

I always tell them no wash whenever i have service. I've seen their car wash and they use brushes.

My dealer only does hand wash on new deliveries. Mine is ready.
I p/up in 48hrs.

You would assume dealers would not use brushes. Ideally they should advise you first, rather than face the wrath of unhappy clients.

X54TH · 11-29-2016, 08:29 PM

OK, funny story. The SA was the best...he says what's the problem? My wife says the steering wheel goes in and out but not up and down. Buddy says it sounds like an "electrical problem"! Now my wife is blonde and she said, "what an idiot". Anyway, she got a phone call saying they are replacing the steering column and they'll need it overnight.

Kzang · 11-30-2016, 05:44 AM

The steering not moving up and down seems to be a popular issue.. I've had problems twice so far. First issue was fixed by replacing the steering column and second issue corrected itself after restart.

puckybadger · 11-30-2016, 07:30 AM

Mine has been making noise, my initial thought was a "birds nest" sound. Can't really describe it...loose wires???. Anyway, I'm approaching 50000 miles and do have a service appointment in 2 weeks. Anything else I need checked prior to going out of warranty?

iconoclast · 11-30-2016, 11:35 AM

the entire vehicle.

alphaod · 12-03-2016, 08:49 AM

Go for a drive and then have them look at everything that you think is wrong with it. Would least help if down the line there is really a problem, you can go and point out, "See when I pointed it out here," you may be able to get covered.

Stinkyxy · 12-03-2016, 10:45 AM

Quote:

Originally Posted by alphaod

Go for a drive and then have them look at everything that you think is wrong with it. Would least help if down the line there is really a problem, you can go and point out, "See when I pointed it out here," you may be able to get covered.

+1

Make sure they write it up on your service receipt. That way if there is a problem you can claim that they were unable to replicate.
Thinking about it, you might be able to make up common problems as insurance down the line.

Kzang · 03-06-2017, 07:42 AM

Quote:

Originally Posted by Kzang

The steering not moving up and down seems to be a popular issue.. I've had problems twice so far. First issue was fixed by replacing the steering column and second issue corrected itself after restart.

Issue again at 18K miles... my 3rd time that the steering wheel does not move up or down but it telescopes in and out. Booked a trip to the dealer to have it resolved next week.

iconoclast · 03-06-2017, 11:41 AM

Happened this morning to me as well. Thursday is appointment.

karzrkewl · 03-06-2017, 08:44 PM

I was getting the same squeak when the wheel moves up after you park. Took it in last week and they just removed and reinstalled the covers. That stopped the noise for 24 hrs. Took it back in today and got a call saying they are replacing the steering column.

X54TH · 03-07-2017, 07:29 PM

Quote:

Originally Posted by Kzang

Issue again at 18K miles... my 3rd time that the steering wheel does not move up or down but it telescopes in and out. Booked a trip to the dealer to have it resolved next week.

That has me concerned. Hopefully, the replacement of the steering column will be last.

11-27-2016, 08:20 PM	#1
X54TH Member 893 Rep 2,029 Posts Drives: 2019 X5 40i M Sport Join Date: Feb 2011 Location: GTA iTrader: (0) Garage List 2023 BMW M2 (HEA) [10.00] 2021 330i xDrive [0.00] 2019 G05 X5 M Sport [0.00] 2017 Jeep Grand Che ... [0.00]	Steering Wheel won't go up or down Got our first issue with our 2016 X5 with 14,000 kms on it. The steering wheel won't adjust to any of the memory settings and nor can you adjust it manually to go up and down. The steering wheel will only go in or out. Any thoughts before I take in to the dealership?
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11-28-2016, 06:52 AM	#2
Van1 Member 11 Rep 85 Posts Drives: BMW M2C Join Date: Nov 2007 Location: Papillion, NE iTrader: (0)	http://f15.bimmerpost.com/forums/sho....php?t=1310727 I had same problem a few months back and got a new steering column. __________________ ‘20 BMW M2 Competition ‘24 BMW i4 xDrive40 ‘22 Ford F-350 Platinum Power Stroke Super Crew ‘22 Jayco Pinnacle 32RLTS
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11-28-2016, 07:52 AM	#3
iconoclast Self-Deprecating Narcissist 7263 Rep 6,561 Posts Drives: Audi BMW Ferrari LR MB Join Date: Jan 2014 Location: In, Out & Around... iTrader: (1)	has your vehicle the one year mark? seems to be this is an anniversary present which arrives around the time of the one year mark. __________________ http://www.instagram.com/_.iconoclast/
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11-28-2016, 11:03 AM	#5
alphaod Mmmmm… 1148 Rep 2,426 Posts Drives: F15 Join Date: Oct 2011 Location: New York iTrader: (0) Garage List 2015 BMW X5 xDrive50i [10.00]	My steering wouldn't go in and out this morning, only up and down. When I hit the switch all I would hear is the clicking. Then decided to adjust it all the way up and then it would adjust in and out. Now it's back to normal, but has me concerned. My car just passed the one year mark. __________________ 2015 BMW X5 xDrive50i BMW CCA 509766
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11-28-2016, 08:18 PM	#8
Stinkyxy Lieutenant 152 Rep 458 Posts Drives: X5 Join Date: Nov 2015 Location: Toronto iTrader: (0)	My steer wheel is beginning to squeak when it lifts up. 8 months old with 10k km (6k miles) - maybe a few more months for me to visit.
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		BMW X5 and X6 Forum (F15/F16) > BMW X5 (F15) and BMW X6 (F16) Forum > BMW X5 and X6 (F15/F16) Forum
Steering Wheel won't go up or down

11-29-2016, 08:29 PM	#13
X54TH Member 893 Rep 2,029 Posts Drives: 2019 X5 40i M Sport Join Date: Feb 2011 Location: GTA iTrader: (0) Garage List 2023 BMW M2 (HEA) [10.00] 2021 330i xDrive [0.00] 2019 G05 X5 M Sport [0.00] 2017 Jeep Grand Che ... [0.00]	OK, funny story. The SA was the best...he says what's the problem? My wife says the steering wheel goes in and out but not up and down. Buddy says it sounds like an "electrical problem"! Now my wife is blonde and she said, "what an idiot". Anyway, she got a phone call saying they are replacing the steering column and they'll need it overnight.
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11-30-2016, 05:44 AM	#14
Kzang Major General 3239 Rep 5,066 Posts Drives: 2015 X5 35i Msport SG Join Date: Jun 2009 Location: East Coast iTrader: (0)	The steering not moving up and down seems to be a popular issue.. I've had problems twice so far. First issue was fixed by replacing the steering column and second issue corrected itself after restart. __________________ 2015 F15 X5 35i Msport Space Grey M Performance parts MPPK, MPE
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11-30-2016, 07:30 AM	#15
puckybadger Captain 356 Rep 681 Posts Drives: 2024 X6 M60i LCI TBII/Tartufo Join Date: Feb 2015 Location: milwaukee, wi iTrader: (0)	Mine has been making noise, my initial thought was a "birds nest" sound. Can't really describe it...loose wires???. Anyway, I'm approaching 50000 miles and do have a service appointment in 2 weeks. Anything else I need checked prior to going out of warranty?
	Appreciate 0 Quote

11-30-2016, 11:35 AM	#16
iconoclast Self-Deprecating Narcissist 7263 Rep 6,561 Posts Drives: Audi BMW Ferrari LR MB Join Date: Jan 2014 Location: In, Out & Around... iTrader: (1)	the entire vehicle. __________________ http://www.instagram.com/_.iconoclast/
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12-03-2016, 08:49 AM	#17
alphaod Mmmmm… 1148 Rep 2,426 Posts Drives: F15 Join Date: Oct 2011 Location: New York iTrader: (0) Garage List 2015 BMW X5 xDrive50i [10.00]	Go for a drive and then have them look at everything that you think is wrong with it. Would least help if down the line there is really a problem, you can go and point out, "See when I pointed it out here," you may be able to get covered. __________________ 2015 BMW X5 xDrive50i BMW CCA 509766
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03-06-2017, 11:41 AM	#20
iconoclast Self-Deprecating Narcissist 7263 Rep 6,561 Posts Drives: Audi BMW Ferrari LR MB Join Date: Jan 2014 Location: In, Out & Around... iTrader: (1)	Happened this morning to me as well. Thursday is appointment. __________________ http://www.instagram.com/_.iconoclast/
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03-06-2017, 08:44 PM	#21
karzrkewl Enlisted Member 7 Rep 42 Posts Drives: 2015 X5 Msport Join Date: Aug 2015 Location: Bay Area iTrader: (0)	I was getting the same squeak when the wheel moves up after you park. Took it in last week and they just removed and reinstalled the covers. That stopped the noise for 24 hrs. Took it back in today and got a call saying they are replacing the steering column.
	Appreciate 0 Quote