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      02-03-2018, 09:34 AM   #23
sbkim
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I've taken my car back a couple times but they claim they can't replicate. It sounds like it's more prevalent now with colder weather. I actually heard the clunk from outside as my wife was turning to pull into slight incline driveway - it was LOUD outside. Almost scared me as I thought she ran over something. Almost sounds like 2 metal parts snapping into place.

Hopefully with enough of us complaining, they will take this more seriously. I honestly think the problem started with the dealer fixing my front control arm but they claim that everything looks fine etc.

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Originally Posted by jlstyle View Post
Wow I guess I'm not alone. My car is also MY15 and has this loud clunk sound time to time, mostly in the cold start in winter times, reversing back with steering to one side.
Typically a loud one clunk, sometimes less loud 3~4 clunk as I'm reversing. Problem is I can never replicate the problem at the dealer so I was the weird one. With this thread in hand, I can go back to them and have the car checked. Let's get this thread rolling.
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      02-03-2018, 09:37 AM   #24
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I had similar thoughts as well and told my wife not to use Auto Hold feature but I don't think it's helped.

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Originally Posted by TOPEC View Post
i have the same issue, and am pretty sure its the brakes, noise coming from front drivers side as well. heres a test u can do urself. roll the car forward and hit the brake like u do normally, then reverse and hit the brakes again. the moment u hit the brakes after changing directions it will creak, and if u really pay attention u can vaguely feel it in the brake pedal. move ur car forward again and hit the brakes and again it will creak. reason being there is slight play in the caliper where the pads are mounted, so every time u change directions and hit the brakes, the pads shift forward and back. if u really want to get rid of the noise, take apart the caliper and liberally lube the contact points where the pad is held in place by the caliper.
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      02-03-2018, 11:28 AM   #25
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Quote:
Originally Posted by Silververtu View Post
Got my car back after 40 days. At first they guessed what caused the noise so they replaced the ball joint, strut and strut mount but couldn't get rid of the noise. So the dealer asked the BMW regional tech TWICE to out to try to find out what caused the noise and they got rid of the noise by replacing one of the arms. Just got the car back late last week.
It took them over a month to troubleshoot a control arm, wow sorry about your luck. There are a limited number of moving parts in a front suspension, any competent shop should have had that done in 2 weeks. Sounds like they weren't giving it too much effort to get it solved or they're just plain incompetent.
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      02-05-2018, 09:19 AM   #26
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Originally Posted by pits200 View Post
It took them over a month to troubleshoot a control arm, wow sorry about your luck. There are a limited number of moving parts in a front suspension, any competent shop should have had that done in 2 weeks. Sounds like they weren't giving it too much effort to get it solved or they're just plain incompetent.
I think it's both. At first they guessed what caused the sound, changed those parts but it was still there. Then they kind of let the car sat on the lot. It's also Christmas and New Year so the timing didn't help. I started pounding them how slow they were solving the issue by making jokes like they sold the loaner car they gave me twice (which was true) and the last loaner car was due for oil change. Once the regional tech came and found the issue, they got it fixed within 24 hours.
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      02-06-2018, 01:31 PM   #27
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yep i had my front control arms replaced and no more squeaking - my SA said it was a known issue... im afraid it will happen again, but fingers crossed
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      02-07-2018, 02:41 PM   #28
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Quote:
Originally Posted by surfcali View Post
yep i had my front control arms replaced and no more squeaking - my SA said it was a known issue... im afraid it will happen again, but fingers crossed
Mine is more of loud metal clunk as opposed to squeak.
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      03-09-2018, 07:07 PM   #29
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Just a quick update. While I am still skeptical, it seems like the noise may be gone after my 3rd trip back. Here's what they did: Chassis ears installed; retorqued thrust rod and lower control arm. They said it was about 3/4 turn loose. My guess is after they were installing the right control arm (warranty repair some time ago), they didn't properly torque some bolts. Hope the noise won't reoccur.
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      04-09-2018, 05:53 AM   #30
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I read this whole thread while I had my car on the hoist - a lot of bolts to get the undertray and plastics off! I torqued all the relevant bolts - even the steering rack (brother said his e71 would make the same noise and it was rack bolts loose - but f15 is different bolts/mount). Anyone had a real outcome?
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      04-09-2018, 08:23 AM   #31
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This just happened to my X6 50i at 28,000 miles. Making a jarring noise at 15-20 MPH going over bumps. I manage a fleet of vehicles, to me it sounded just like balls joints. Took it to my dealer, easy to replicate.

Solution, dealer had to install wishbones on both sides and a sway bar links. Problem solved, no more jarring noise.

Now if someone could quiet those damn run flats.

KP
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      04-09-2018, 11:45 AM   #32
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Quote:
Originally Posted by cautjit View Post
This just happened to my X6 50i at 28,000 miles. Making a jarring noise at 15-20 MPH going over bumps. I manage a fleet of vehicles, to me it sounded just like balls joints. Took it to my dealer, easy to replicate.

Solution, dealer had to install wishbones on both sides and a sway bar links. Problem solved, no more jarring noise.

Now if someone could quiet those damn run flats.

KP
how does your suspension wear out with only 28k miles? doesnt sound right.
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      04-09-2018, 02:01 PM   #33
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Quote:
Originally Posted by turboawd View Post
how does your suspension wear out with only 28k miles? doesnt sound right.
I completely agree, from my experience ball joints don't wear out in 28,000 miles. I think BMW has a problem and I was covered under warranty. I do have the 20" staggered setup, maybe it's too much and they are finding that out?

I do not drive this car like a soccer mom. Maybe most do.

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      04-09-2018, 04:57 PM   #34
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I encountered this similar issue on 16 X5 28 K miles. Only during Colder temps 30- 50 degrees while backing out of angled driveway with wheels turned right or left. The dealership replaced both axles under warranty and issue is resolved ---- currently.
Stock suspension with 21 inch Vorstenier staggered wheels.
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      04-09-2018, 09:20 PM   #35
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Quote:
Originally Posted by bmwzzz View Post
I encountered this similar issue on 16 X5 28 K miles. Only during Colder temps 30- 50 degrees while backing out of angled driveway with wheels turned right or left. The dealership replaced both axles under warranty and issue is resolved ---- currently.
Stock suspension with 21 inch Vorstenier staggered wheels.
Axles as in short shafts? Was there a bulletin relevant? I don't want to hand my car to a dealer for weeks only to have it recur.
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      04-16-2018, 08:15 PM   #36
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Bumping this thread. I have 48,500 miles on my 2015 and I am hearing creaking/moaning sounds from what seems to be the passenger side wheel. Very obvious at sub 15 mph speeds. Will take her in and see what’s going on.
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      04-23-2018, 03:54 PM   #37
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Yep, same for me. 2015 X5d with 40k miles. Low speeds (~10 mph) coasting or very light throttle I'll get a clunk, clunk, clunk noise from the left front. Steering wheel doesn't need to be turned for it to happen, and it happens on smooth roads. Will need to take it in as well.
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      05-11-2018, 10:29 PM   #38
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2015 BMW 328i with 38k miles - I used to hear the loud thump when I’m turning left or slowing down to park. I took to the dealership and as expected they couldn’t replicate it but checked everything ( changed wheel alignment ). Heard the same when taking it back from service! Left it alone for a month and didn’t seem to occur ( maybe due to some sunshine! ) and today after a 300 mile trip I was sitting in the car I hear two loud thumps simultaneously. I’m really perplexed as to what to explain to the dealer this time around.
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      05-27-2018, 11:19 PM   #39
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P1et sonomaX5 blizzard3192
Were any of you guys who had this problem able to get it diagnosed and fixed? Seems like it's control arms or wishbones? I need to bring my car into the dealer, but I don't want to be without my kid hauler for an extended amount of time.

I have a 2015 x35I with 41K and it's making an odd sound below 30mph. It always shows up in bumper to bumper traffic. Sounds like popcorn popping or a cheap hotel coffee maker making coffee.
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      05-27-2018, 11:23 PM   #40
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Quote:
Originally Posted by Hashtag View Post
P1et sonomaX5 blizzard3192
Were any of you guys who had this problem able to get it diagnosed and fixed? Seems like it's control arms or wishbones? I need to bring my car into the dealer, but I don't want to be without my kid hauler for an extended amount of time.

I have a 2015 x35I with 41K and it's making an odd sound below 30mph. It always shows up in bumper to bumper traffic. Sounds like popcorn popping or a cheap hotel coffee maker making coffee.
Yes, the replacement of the front wishbones fixed the issue. Took a 300+ mile road trip this weekend and never heard it again. Took it in at 1pm on Wednesday and it was ready for pickup in 24 hours.

Should be accompanied by an alignment.
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      05-27-2018, 11:26 PM   #41
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Quote:
Originally Posted by sonomaX5 View Post
Yep, same for me. 2015 X5d with 40k miles. Low speeds (~10 mph) coasting or very light throttle I'll get a clunk, clunk, clunk noise from the left front. Steering wheel doesn't need to be turned for it to happen, and it happens on smooth roads. Will need to take it in as well.
I’m positive it’s the wishbones. Get it done under factory warranty otherwise you’ll be out $1,500.
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      05-29-2018, 07:27 AM   #42
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Quote:
Originally Posted by turboawd View Post
how does your suspension wear out with only 28k miles? doesnt sound right.
easy ! On mine i got this problem on 19K km , lower arm bushings .
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      05-29-2018, 07:37 PM   #43
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I finally got the noise to come back after I took it in about a month ago and it decided to "fix itself". But now two days of noise and I managed a short video so I'm gonna take it back in and reference the SIB mentioned here and all the posts referring the issue to get them looking in the right direction without hassling me with not being able to hear it.
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      05-30-2018, 12:59 PM   #44
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Quote:
Originally Posted by P1et View Post
Yes, the replacement of the front wishbones fixed the issue. Took a 300+ mile road trip this weekend and never heard it again. Took it in at 1pm on Wednesday and it was ready for pickup in 24 hours.

Should be accompanied by an alignment.
Thank you P1et

I just dropped it off today, and they did verify it was the wishbones. Glad I'm still under warranty. Is this going to be a reoccurring problem though?
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