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      12-20-2016, 09:30 AM   #1
es1
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sending address to idrive via google maps not working

I was able to send address from google maps directly to my idrive. There I would just open connected drive and message was there. That is now not working anymore. Is this some kind of service that I need to pay annually ? Any suggestion?
When I log in to my connectedDrive account I see following options:
Services available for subscription
1.Concierge Services
2.Advanced Real-Time Traffic Information
3.ConnectedDrive Services
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      12-20-2016, 11:16 AM   #2
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Looks like your connected drive sub expired or if you're sure it didnt you'll need to give them a call.

The subscription that you get with the car is good for three years from delivery.
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      12-26-2016, 09:59 AM   #3
es1
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Ok now I just noticed Connected Drive is not working at all. It says no network connection. I called 1800 BMW assist and they said that unit is locked. Any idea before I take it to dealer.
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      12-27-2016, 09:21 AM   #4
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Quote:
Originally Posted by es1 View Post
Ok now I just noticed Connected Drive is not working at all. It says no network connection. I called 1800 BMW assist and they said that unit is locked. Any idea before I take it to dealer.
Just curios if they provided any more information. Locked by whom? Did you ask them about subscription? Is it active or requires purchasing service?
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      12-27-2016, 09:28 AM   #5
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You will get the "No Connection" message if your subscription has lapsed. If you have had your car for three years and still want Connected Drive, you need to renew Connected Drive services. You can do it online or from your car.
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      12-27-2016, 02:10 PM   #6
es1
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Nope, that is not the problem. I called them to renew the services but they said car is not even accessible. I took it to a dealer yesterday. Since then they tried updating s/ware but no luck.
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Originally Posted by AEC View Post
You will get the "No Connection" message if your subscription has lapsed. If you have had your car for three years and still want Connected Drive, you need to renew Connected Drive services. You can do it online or from your car.
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