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      12-24-2016, 09:03 AM   #1
iconoclast
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"Current Vehicle Position Unknown"

I've had this error on the BMW Connected "App" for about two weeks now.
I contacted BMW and did not receive a response. Anyone else on here having this issue?
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      12-24-2016, 02:18 PM   #2
Neuera09
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I just updated the Android app yesterday. My vehicle position is working fine.
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      12-24-2016, 04:12 PM   #3
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Working fine on iOS App.
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      12-24-2016, 10:07 PM   #4
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Do you still have location services enabled in idrive?
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      12-25-2016, 02:16 AM   #5
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Did you call them or send an email? Are you working with Android or IOS? Are any other ConnectedDrive services affected?
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      12-25-2016, 06:52 AM   #6
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This is on Samsung Galaxy.
All other features work along with Remote Services.
I contacted by email but I am guessing there is delay due to the holidays.
I do not know have an area for location services in iDrive or do not know where it is.
Perhaps someone on here could show me?
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      12-25-2016, 01:39 PM   #7
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Mine is on Galaxy as well. There is a delay for email responses year around.
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      01-04-2017, 02:45 PM   #8
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Opened a ticket with BMW Genius. They went through all the steps with me even uninstalling and installing. No resolution. Issue being escalated and told to expect a response in a few days. I will update accordingly.
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      01-04-2017, 04:04 PM   #9
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If I try to use BMW Remote App, I now get unknown location error. BMW Connected seems to work, but I have to always re-enter login details (email/ pass) every 24 hours; PIN only seems to work for short period.
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      01-04-2017, 07:40 PM   #10
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Quote:
Originally Posted by Almaretto View Post
If I try to use BMW Remote App, I now get unknown location error. BMW Connected seems to work, but I have to always re-enter login details (email/ pass) every 24 hours; PIN only seems to work for short period.
BMW Remote has been EOL'd for me for some time now. It's redirects you to open the Connected app.
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      01-04-2017, 07:42 PM   #11
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Quote:
Originally Posted by Almaretto View Post
If I try to use BMW Remote App, I now get unknown location error. BMW Connected seems to work, but I have to always re-enter login details (email/ pass) every 24 hours; PIN only seems to work for short period.
The Rep stated the same. He has only seen this issue with the older obsolete app. This is a first (for him) with the newest version.
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