BMW X5 and X6 Forum 2014-Current
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Post Reply
 
Thread Tools Search this Thread
      11-16-2017, 06:25 PM   #1
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

New Member Looking For Advice

Hello All,
I am a long time reader but new member. I am now on my 4th M car. (2017 x5m).After the factory front axels failed I have had them replaced twice in the last 2 months. I am not sure if this has to do with the fact that my two front tires need to be replaced after 13k miles. I mainly do city driving. The dealership cannot figure out the issue and bmw NA has not been very helpful. This is a lease and between the whole trial and error process there have been over 1k miles put on my car. This is my favorite M car yet but I am not sure how safe I feel driving if my front axels keep needing to be replaced. Any input would be greatly appreciated.
Appreciate 0
      11-16-2017, 08:08 PM   #2
onfireX5
Brigadier General
3617
Rep
4,532
Posts

Drives: F90M5,F85X5M
Join Date: Jul 2015
Location: Va

iTrader: (0)

Describe the failure.
Appreciate 0
      11-17-2017, 06:00 AM   #3
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by onfireX5 View Post
Describe the failure.
Various noises when driving. And on top of it the clicking while turning left or right. Every time I take it in the dealership says I need new front axels they are shot.
Appreciate 0
      11-18-2017, 09:55 AM   #4
onfireX5
Brigadier General
3617
Rep
4,532
Posts

Drives: F90M5,F85X5M
Join Date: Jul 2015
Location: Va

iTrader: (0)

I’m not sure on the lease laws, but if it was owned, BMW only has one more chance to fix the front axles before the Lemon Law can be used. If I were you, I would start those discussions with your leasing dealer now.
Appreciate 0
      11-30-2017, 06:06 PM   #5
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Looking for some help or advice. Bmw gave me the option to trade in my car and purchase a new one with 5k off. With the car only being a year old I assume the dealer will not give me enough for my payoff so the 5k will go to that. The last time I talked to Bmw NA. they were not very helpful. Any input would be helpful.
Appreciate 1
      12-01-2017, 05:52 AM   #6
Ibiza
Colonel
Ibiza's Avatar
United_States
3480
Rep
2,816
Posts

Drives: 22 G83 comp & 2024 X5 M60
Join Date: Mar 2011
Location: On the run....

iTrader: (0)

A lemon is a lemon either purchased/financed or lease, as I have to sign the GA Lemon Law disclosurer for each lease. BMW NA should buy back the car, no dealer trade in. The $5,000 off is probably the $3,000 Holiday Credit and $2,000 Loyalty credit available for December for all BMW customers. Tell them you want invoice pricing, the $5,000 available to the public AND the offered $5,000 for your troubles, otherwise threaten a Lemon Law claim. Keep us posted and good luck getting this resolved!!
__________________
2022 G83 PCD & 2024 G05 S68 PCD
Retired:2021 F95 ZCP PCD,2018 F85 PCD,2018 F83 ZCP- ED/PCD, 2015 X5 50i PCD, 2015 435 vert ED, 2011 X3 PCD, 2011 335is vert ED/PCD, 2007 X3is PCD, 2007 335i vert PCD, 2004 328i vert PCD
Appreciate 2
      12-01-2017, 07:55 AM   #7
x5mannn
Second Lieutenant
105
Rep
223
Posts

Drives: 2010 X5 4.8
Join Date: Oct 2012
Location: Boston

iTrader: (0)

Quote:
Originally Posted by Ibiza View Post
A lemon is a lemon either purchased/financed or lease, as I have to sign the GA Lemon Law disclosurer for each lease. BMW NA should buy back the car, no dealer trade in. The $5,000 off is probably the $3,000 Holiday Credit and $2,000 Loyalty credit available for December for all BMW customers. Tell them you want invoice pricing, the $5,000 available to the public AND the offered $5,000 for your troubles, otherwise threaten a Lemon Law claim. Keep us posted and good luck getting this resolved!!
GM "bought back" my leased truck due to the NH lemon law. I got back all my lease payment s and fees and even registration fees. But they deducted a GM rebate from my down payment .
Another reason to not put anything down on a lease
Now I know
Appreciate 0
      12-01-2017, 10:33 AM   #8
ChrisNich117
First Lieutenant
ChrisNich117's Avatar
United_States
129
Rep
395
Posts

Drives: '14 F10 M5 Alpine White ZCP
Join Date: Jan 2013
Location: Bradenton Florida

iTrader: (0)

Garage List
2009 e92 M3 coupe  [0.00]
2013 F10 M5  [0.00]
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Appreciate 0
      12-01-2017, 10:42 AM   #9
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
Appreciate 0
      12-01-2017, 10:44 AM   #10
ChrisNich117
First Lieutenant
ChrisNich117's Avatar
United_States
129
Rep
395
Posts

Drives: '14 F10 M5 Alpine White ZCP
Join Date: Jan 2013
Location: Bradenton Florida

iTrader: (0)

Garage List
2009 e92 M3 coupe  [0.00]
2013 F10 M5  [0.00]
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
That's not good lol. Maybe I'll get a good deal on the new m5 if they lemon law it. Sounds like I've got a bicycle on each side of my car
Appreciate 0
      12-01-2017, 11:22 AM   #11
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by ChrisNich117 View Post
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
That's not good lol. Maybe I'll get a good deal on the new m5 if they lemon law it. Sounds like I've got a bicycle on each side of my car
Quote:
Originally Posted by ChrisNich117 View Post
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
That's not good lol. Maybe I'll get a good deal on the new m5 if they lemon law it. Sounds like I've got a bicycle on each side of my car
I have been in the same situation I am going to proceed with lemon law. Let me know how you make out and I will keep you posted as well
Appreciate 1
      12-01-2017, 11:23 AM   #12
ChrisNich117
First Lieutenant
ChrisNich117's Avatar
United_States
129
Rep
395
Posts

Drives: '14 F10 M5 Alpine White ZCP
Join Date: Jan 2013
Location: Bradenton Florida

iTrader: (0)

Garage List
2009 e92 M3 coupe  [0.00]
2013 F10 M5  [0.00]
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
That's not good lol. Maybe I'll get a good deal on the new m5 if they lemon law it. Sounds like I've got a bicycle on each side of my car
Quote:
Originally Posted by ChrisNich117 View Post
Quote:
Originally Posted by rSquare20 View Post
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
Quote:
Originally Posted by ChrisNich117 View Post
My dealership is replacing my front axel next week to deal with the wheel bearing clicking. This will supposedly fix the noise issue which I have neglected because the other fixes did not work.
They have done this three times. NO FIX!!!
That's not good lol. Maybe I'll get a good deal on the new m5 if they lemon law it. Sounds like I've got a bicycle on each side of my car
I have been in the same situation I am going to proceed with lemon law. Let me know how you make out and I will keep you posted as well
Will do!
Appreciate 0
      12-05-2017, 06:29 PM   #13
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

After the discount Bmw gave me on the new one as a courtesy it still came out to 405.00 more a month. Looks like I'm going the lemon law route.
Appreciate 0
      12-08-2017, 07:26 PM   #14
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by rSquare20 View Post
After the discount Bmw gave me on the new one as a courtesy it still came out to 405.00 more a month. Looks like I'm going the lemon law route.
So I picked up my supposedly fix car this week. After a day the noises are back. Is it even worth calling Bmw na again. This would be the 4th time going back for the same thing. I have three service records for replacing the axels. Or should I just go through lemon law. Bmw na has been everything but helpful this far. Any help would be greatly appreciated.
Appreciate 0
      12-19-2017, 07:10 AM   #15
rhite95
Private First Class
rhite95's Avatar
United_States
54
Rep
133
Posts

Drives: 2014 X5 xDrive50i M Sport
Join Date: May 2017
Location: FL

iTrader: (0)

WOW !! That's not good...

Let us know how things go.
__________________
2014 BMW X5 xDrive50i M Sport
2014 ROUSH RS3 A6
Appreciate 0
      12-19-2017, 07:59 AM   #16
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by rhite95 View Post
WOW !! That's not good...

Let us know how things go.
Quote:
Originally Posted by rhite95 View Post
WOW !! That's not good...

Let us know how things go.
After a Facebook post I was contacted by another Bmw employee. I was not offered anything further. They either want me to trade in my car for a new one and even after the good will credit it will be 400.00 more a month or just keep getting it fixed because "it is still under warranty". Looks like I will be contacting a lemon law attorney.
Appreciate 0
      12-19-2017, 02:15 PM   #17
Montesquieu1748
Private First Class
Montesquieu1748's Avatar
Germany
115
Rep
169
Posts

Drives: ‘18 X5 M Azurite Black AB FML
Join Date: Oct 2017
Location: Stuttgart, Germany

iTrader: (0)

Quote:
Originally Posted by rSquare20 View Post
After a Facebook post I was contacted by another Bmw employee. I was not offered anything further. They either want me to trade in my car for a new one and even after the good will credit it will be 400.00 more a month or just keep getting it fixed because "it is still under warranty". Looks like I will be contacting a lemon law attorney.
I had a new Mercedes-Benz bought back by MB USA. I reached a certain amount of time in the dealership service center within the first year of ownership, and just wrote a letter to MB USA. They called me and promptly started the buy back process.

Have you tried reaching out above the dealer level and contacting BMW USA?
Appreciate 0
      12-19-2017, 02:18 PM   #18
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by Montesquieu1748 View Post
Quote:
Originally Posted by rSquare20 View Post
After a Facebook post I was contacted by another Bmw employee. I was not offered anything further. They either want me to trade in my car for a new one and even after the good will credit it will be 400.00 more a month or just keep getting it fixed because "it is still under warranty". Looks like I will be contacting a lemon law attorney.
I had a new Mercedes-Benz bought back by MB USA. I reached a certain amount of time in the dealership service center within the first year of ownership, and just wrote a letter to MB USA. They called me and promptly started the buy back process.

Have you tried reaching out above the dealer level and contacting BMW USA?
Quote:
Originally Posted by Montesquieu1748 View Post
Quote:
Originally Posted by rSquare20 View Post
After a Facebook post I was contacted by another Bmw employee. I was not offered anything further. They either want me to trade in my car for a new one and even after the good will credit it will be 400.00 more a month or just keep getting it fixed because "it is still under warranty". Looks like I will be contacting a lemon law attorney.
I had a new Mercedes-Benz bought back by MB USA. I reached a certain amount of time in the dealership service center within the first year of ownership, and just wrote a letter to MB USA. They called me and promptly started the buy back process.

Have you tried reaching out above the dealer level and contacting BMW USA?

I have reached out to Bmw NA multiple times and they are no help
Appreciate 0
      12-19-2017, 02:21 PM   #19
Montesquieu1748
Private First Class
Montesquieu1748's Avatar
Germany
115
Rep
169
Posts

Drives: ‘18 X5 M Azurite Black AB FML
Join Date: Oct 2017
Location: Stuttgart, Germany

iTrader: (0)

That is disappointing. Sorry to hear that. I am guessing you have less leverage when it is a lease versus owning the vehicle.
Appreciate 0
      12-19-2017, 02:22 PM   #20
rSquare20
Private
No_Country
17
Rep
53
Posts

Drives: 2024 x5m
Join Date: May 2016
Location: NJ

iTrader: (0)

Quote:
Originally Posted by Montesquieu1748 View Post
That is disappointing. Sorry to hear that. I am guessing you have less leverage when it is a lease versus owning the vehicle.
Quote:
Originally Posted by Montesquieu1748 View Post
That is disappointing. Sorry to hear that. I am guessing you have less leverage when it is a lease versus owning the vehicle.

Yeah I guess so I figured I would have some son this is my 3rd new M car in the past 6 years
Appreciate 0
      12-19-2017, 02:35 PM   #21
Montesquieu1748
Private First Class
Montesquieu1748's Avatar
Germany
115
Rep
169
Posts

Drives: ‘18 X5 M Azurite Black AB FML
Join Date: Oct 2017
Location: Stuttgart, Germany

iTrader: (0)

That makes it worse. No concept of customer loyalty
Appreciate 0
      12-21-2017, 06:41 AM   #22
VIJAYSM3
Private
10
Rep
93
Posts

Drives: 2014 M5 BSM
Join Date: Jun 2013
Location: Maryland

iTrader: (0)

Agree
__________________
///2017 X5M Donnington Gray/Mugello Red Interior
B
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 03:46 PM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST