05-30-2017, 01:33 PM | #1 |
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BMW Free Maintenance Location Question
I've been taking the car to where I purchased for the "free maintenance" I have about a year left but front brakes (hopefully rotors specs allow it too) will come up in 3k miles. My job relocated me to a different office near a BMW dealership actually I was wondering would I have any issue getting the free maintenance done there instead of where I purchased the car from or am I tied to that dealer? My service advisor said he'd check and "get back to me" never did so have no idea, was wondering anyone on the forum knows?
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05-30-2017, 03:09 PM | #2 |
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you can take the car in to ANY BMW dealership in the USA.
In fact this is the beauty of the BMW CPO/extended warranty and maintenance plans you purchase. If you're not happy with ANY aspect of servicing, you can take it somewhere else.
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05-30-2017, 10:41 PM | #4 |
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Listen to this guy, he knows what he's talking about
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05-31-2017, 06:56 AM | #5 |
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05-31-2017, 12:27 PM | #7 |
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^ no he doesn't, maybe you didn't make it clear to him what was going on?
SAs get a base pay, then they get incentive pay based on customer satisfaction surveys (that's why they hunt you down to fill those things out after your service), and how many identified "issues" they pass on to the techs (hence why they pretty much replace your wiper blades everytime you go in).
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08 Speed Yellow 911 GT3 Sharkwerks 12 AW/Cinnamon X5d Sports Pkg (retired) 14 AW/Beige M6GC ZCP, MPE, V2 steering wheel, vorsteiner (retired) 08 SSII/Black E90 M3 (retired) |
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