Class Action - Comfort Access Locking

[MrTookies]

Received a letter today and thought I'd share this with you all even though I don't own a E70...

This is addressed to those that:

Ever owned or leased a October 1st, 2006 through June 30th 2013 (production date) X5 E70 with optional Comfort Access System.

Case - Myers v. BMW of North America

You may be entitled to benefits under this proposed class action settlement.

Attached are some items of the letter that I received... you can also call 877-310-3707 or visit www.ComfortAccessSettlement.com

The Interesting thing is...that I had this problem on my F15 as well... wonder if I'll get one of these again... for my current vehicle...
Did anybody else have this issue on theirs? Gladly I was able to unlock it with my phone when it happened...

[alphaod]

This is one of the reasons I despise the class action system is somehow my contact info gets leaked and next thing you know, I get a fresh set of spam and junk mail.

That said I've never had this happen to my E70 or the F15... I also don't leave my keys in the car to make it easier for a thief to drive away.

[Kzang]

I have two letters. One for my f15 and one for e70.

[Florida-X3]

I got it too ... it got filed under "trash" before I even brought it into the house.

[Dirty Cash]

Originally Posted by Kzang

I have two letters. One for my f15 and one for e70.

I spoke with one of the Attorney’s (via E-mail) because I had read that the suit also included 2015 X5’s. He sent clarification in form of the actual filing that limits the suit to those who purchased or leased “X-5 vehicles, with a production date from October of 2006 through June of 2013.”

I’ve attached a copy of the filing, see Lines 4 & 5 of Page -2-.

Feel free to read the filing in it’s entirety!

[LocksmithNick]

Originally Posted by Florida-X5

I got it too ... it got filed under "trash" before I even brought it into the house.

Ha, same.

[P1]

Happened to my wife in her 2011 135i. Car locked itself when she was loading groceries.

[x5mannn]

Originally Posted by alphaod

This is one of the reasons I despise the class action system is somehow my contact info gets leaked and next thing you know, I get a fresh set of spam and junk mail.

That said I've never had this happen to my E70 or the F15... I also don't leave my keys in the car to make it easier for a thief to drive away.

I always keep the key fob in my pocket... never a problem

[sweeper6]

Just got one too for my old e70 which I no longer have, never had a problem, never took the fob out of my pocket, ever see that movie idiocracy?

[Marky Mark]

Yup, I got that letter today also...

[Mr.47]

I got that letter today too...it when straight to the shredder.

[sj22]

I actually had these issues in my 2014, comfort access unlocking in the middle of the road. Dealer replaced quite a bit of stuff ($2k worth) when I complained and it went away, this explains why.

[SCA]

BMW Comfort Access has been fairly problematic since it was introduced. Best to avoid it if possible.

[sj22]

Originally Posted by SCA

BMW Comfort Access has been fairly problematic since it was introduced. Best to avoid it if possible.

Actually I dont mind it. After the snafu's above no more issues. I recently rented a 2018 without one and missed it quite a bit.

I think it was specific to F15 and certain phone models I was told. In retrospect it could be true.

[Treeboy]

Originally Posted by P1et

Happened to my wife in her 2011 135i. Car locked itself when she was loading groceries.

Happened to my wife with our 2011 X5d. She parked the car going grocery shopping. Arrived there with our 2 years old daughter and closed the driver's door with her purse (and key) still inside. When releasing the door handle the car locked our sleeping daughter inside and would not unlock.
Luckily she had her phone on her and I was not out of town on business. Took me 30 min to get there with my key-fob.

Dealer could not replicate and just replaced her key-fob. She since then always exits the car with the purse in her hand.

[P1]

Originally Posted by Treeboy

Happened to my wife with our 2011 X5d. She parked the car going grocery shopping. Arrived there with our 2 years old daughter and closed the driver's door with her purse (and key) still inside. When releasing the door handle the car locked our sleeping daughter inside and would not unlock.
Luckily she had her phone on her and I was not out of town on business. Took me 30 min to get there with my key-fob.

Dealer could not replicate and just replaced her key-fob. She since then always exits the car with the purse in her hand.

What you just described is exactly what happened when my wife got locked out.

[Gilly1964]

But if you’ve got your phone on you you can unlock the car through the BMW Connected app?!

[MrTookies]

Originally Posted by Gilly1964

But if you've got your phone on you you can unlock the car through the BMW Connected app?!

Yep, happened to me and how I was lucky to open my car... 2000miles away from Home LOL

[TheUltimateDrivingManiac]

Originally Posted by SCA

BMW Comfort Access has been fairly problematic since it was introduced. Best to avoid it if possible.

Owned E92, E70, F36 and F15 with CA - never had a single problem.

[TOPEC]

i blame this on user error. i suspect ppl who have this problem open the door by grabbing the door handle with the thumb extended in the horizontal position, parallel to the door handle, brushing against the lock section when opening the door. i always pull on the door handle with my thumb wrapped under the handle.

[sj22]

No I can guarantee you some of this happened from some sort of phone interference. My SA confirmed this. A lot of 2014 models and iPhone 7 models had issues. I moved from a 2013 750 with CA to 2014 and it was very evident. After hardware swap not one issue since.

[mp25]

if you read the details there's a line in it where the lawyers get like $900K in fees, the primary litigant gets a whopping $5K finders fee and probably the $200 pop a lock fee. Ah to be a lawyer.