BMW X5 and X6 Forum 2014-Current
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Post Reply
 
Thread Tools Search this Thread
      05-27-2014, 09:01 PM   #1
Jason
Administrator
 
Jason's Avatar
 
Drives: E90 M3
Join Date: Mar 2005
Location: USA

Posts: 16,574
iTrader: (0)

Post 2014 BMW X5 Recall: Faulty Child Safety Locks

BIMMERPOST NEWS
2014 BMW X5 Recall: Faulty Child Safety Locks
8
COMMENTS

NHTSA press release:

Manufacturer: BMW of North America, LLC

SUMMARY:
BMW of North America, LLC (BMW) is recalling certain model year 2014 X5 SAV vehicles manufactured December 12, 2013, through March 10, 2014, and equipped with the Soft Close Automatic (SCA) option. The rear side door lock mechanisms may not have been manufactured to correct tolerances and when the inside door handle is pulled, the previously engaged child safety lock can disengage.

CONSEQUENCE:
A disengaged child safety lock would allow the rear seat occupant to pull the door handle twice and open the door while the vehicle is parked or in motion, increasing the risk of injury.

REMEDY:
BMW will notify owners, and dealers will inspect the rear side door locks and any affected door locks will be replaced, free of charge. The recall is expected to begin in May 2014. Owners may contact BMW customer service at 1-800-525-7417.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Jason is offline   United_States
0
Reply With Quote
      05-27-2014, 09:21 PM   #2
sirajkas
First Lieutenant
 
Drives: BMW X5 2014
Join Date: Nov 2013
Location: Fort Lauderdale, USA

Posts: 332
iTrader: (0)

They changed this on mine while it was in the service center.
sirajkas is offline  
0
Reply With Quote
      05-27-2014, 09:30 PM   #3
chrisny
Colonel
 
Drives: Msport '13 335xi & '14 X5 35i
Join Date: Apr 2012
Location: NY

Posts: 2,447
iTrader: (0)

So they got it right for 3 or 4 months, then wrong for 3, then fixed it again? Anyone else confused as to why it wouldn't affect cars built from the start of production through March 10, 2014 instead of only from 12/12/2013..? Mine was built before the issue, so I guess I'm lucky. I'll check them anyway..
chrisny is offline   United_States
0
Reply With Quote
      05-28-2014, 09:52 AM   #4
mashimarho
BMW Genius
 
mashimarho's Avatar
 
Drives: e92 LCI 335i xDrive™
Join Date: Mar 2010
Location: Grand Rapids, michigan

Posts: 9,914
iTrader: (34)

Garage List
Good info to know
__________________

My Progress: http://www.e90post.com/forums/showthread.php?t=770326
Volk///ER///BMS///KW///VRSF///ARKYM///DD///CYBA///STOPTECH///BMW Performance ///
mashimarho is offline   United_States
0
Reply With Quote
      05-28-2014, 09:53 AM   #5
stewy604
Second Lieutenant
 
stewy604's Avatar
 
Drives: 2014 BMW X5 xDrive 35d M Sport
Join Date: May 2014
Location: Vancouver, B.C.

Posts: 223
iTrader: (0)

Good info to know. Thanks for sharing. Fortunately, I didn't go with the soft-close door option.
__________________
2014 BMW X5 xDrive 35d M Sport Mineral White
2007 Audi A4 S-Line 2.0T FSI Ibis White
2007 Suzuki GSX-R 750
stewy604 is offline  
0
Reply With Quote
      05-28-2014, 09:57 AM   #6
E90Fleet
Major General
 
Drives: BMW
Join Date: Apr 2005
Location: South Africa

Posts: 8,047
iTrader: (0)

Quote:
Originally Posted by chrisny View Post
So they got it right for 3 or 4 months, then wrong for 3, then fixed it again? Anyone else confused as to why it wouldn't affect cars built from the start of production through March 10, 2014 instead of only from 12/12/2013..? Mine was built before the issue, so I guess I'm lucky. I'll check them anyway..
Probably tooling or parts change at the lock manufacturer, which BMW then later found caused problems not seen in the original batches.

They would have been making the locks much longer than 4 months, as they would have been making locks for pre-production test models, then launch and press car locks for months before the customer production started.



Its not out of the ordinary for a supplier to BMW to change something in the
design or manufacturing process and for problems to then arise.
BMW will then work with the supplier to rectify the problem and get the solution onto the factory floor before issuing a recall to replace the defective parts already delivered.

Car not yet delivered will also be put on hold to have the parts fixed before they may be delivered.
__________________
Nominated: Member of the Year, Most Contributing Member


BMW if you are reading, I need a job
E90Fleet is offline   South Africa
0
Reply With Quote
      05-28-2014, 09:59 AM   #7
bradleyland
TIM YOYO
 
Drives: 2013 M3
Join Date: Jun 2010
Location: Vero Beach, FL

Posts: 1,701
iTrader: (0)

Garage List
Quote:
Originally Posted by chrisny View Post
So they got it right for 3 or 4 months, then wrong for 3, then fixed it again? Anyone else confused as to why it wouldn't affect cars built from the start of production through March 10, 2014 instead of only from 12/12/2013..? Mine was built before the issue, so I guess I'm lucky. I'll check them anyway..
Here's your answer:

"The rear side door lock mechanisms may not have been manufactured to correct tolerances "

It's a manufacturing tolerance issue, which can happen for a myriad of reasons. I worked for an aircraft manufacturer for a while. Usually, tolerance issues are due to incorrect use/manufacture of tooling or jigs. You get a new guy on the line, and they do something incorrect that no one catches because it doesn't affect normal use, or the issue is intermittent/inconsistent. Or you get a new tool, and it's not made to specifications because someone screwed up a CAD/CAM drawing.

Given the nature of door lock mechanisms, it's probable that this issue doesn't affect 100% of the cars (specified by the time range) 100% of the time. Hypothetically, there's some little cog in there that has to block some other little cog, and sometimes, if you don't engage the child safety just right, the one cog doesn't block the other cog, and bam! Safety recall.
__________________
His: 2013 ///M3 - Interlagos Blue Black M-DCT
Hers: 2013 X3 28i - N20 Mineral Silver / Sand Beige / Premium, Tech
Past: 2010 135i - TiAg Coral Red 6MT ///M-Sport
bradleyland is offline   United_States
0
Reply With Quote
      05-28-2014, 12:09 PM   #8
GeloCH
New Member
 
Drives: X5 30d M Sport, Space Grey
Join Date: May 2014
Location: Geneva

Posts: 10
iTrader: (0)

Anyone in Europe affected? I have 2 kids... Thanks!
GeloCH is offline   Switzerland
0
Reply With Quote
      05-28-2014, 12:16 PM   #9
parm
Private First Class
 
Drives: 2014 X5 M50d
Join Date: Oct 2013
Location: UK

Posts: 187
iTrader: (0)

Quote:
Originally Posted by GeloCH View Post
Anyone in Europe affected? I have 2 kids... Thanks!
Good question GeloCH I too have the soft close doors and two very active boys!!
parm is offline  
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:28 PM.




xbimmers
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST