BMW X5 and X6 Forum (F15/F16) - View Single Post - Is it just me, or does BMW have the worst customer service of all the luxury brands?

JamieA · 10-03-2005, 08:55 AM

I think good bad or indifferent service is endemic to most brands. Here in dear old Adelaide the BMW dealership gives the best service, the Audi dealership is so-so and the MB dealership is woeful from all accounts.

Go to another city and it is all different. I worry when the head office of the brand gives bad service when you try to escallate issues beyond a particular dealer.

I have been extremely happy with Adelaide Motors so far, they have exceded all my expectations.

10-03-2005, 08:55 AM	#25
JamieA Colonel 93 Rep 2,168 Posts Drives: G01 X3 M40i Join Date: Sep 2005 Location: Adelaide, Australia iTrader: (0)	I think good bad or indifferent service is endemic to most brands. Here in dear old Adelaide the BMW dealership gives the best service, the Audi dealership is so-so and the MB dealership is woeful from all accounts. Go to another city and it is all different. I worry when the head office of the brand gives bad service when you try to escallate issues beyond a particular dealer. I have been extremely happy with Adelaide Motors so far, they have exceded all my expectations. __________________ '05 E90 325i \| '06 E90 325i \| '08 E90 325i LCI \| '13 F30 328i M-Sport \| '14 F10 535d M-Sport Current: '19 G01 X3 M40i
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