Had the same problem. Took it to the dealer. They updated the software (after 2 days of trying) but still no go. Then they changed my Audio module and update again. Now its working.
I am with iPhone X. Could it be that iPhone X is incompatible with the BMW Vehicle and destroys the Audio Module somehow? Cause I am seeing other strange behaviour as well, such as disconnecting Bluetooth, sometimes not seeing my phone at all until I go out of the car and lock it for 15 minutes, etc.
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Originally Posted by och
Took the car to the dealership and had them update the software. Now everything is working perfect!
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