Quote:
Originally Posted by crystalworks
As mentioned, dispute it. With these Chinese companies I always either buy via Ebay or pay via Paypal with CC. Makes buyer protection much more pleasant in the rare case it's needed.
Crappy experience you're having for sure. But this is not a common issue and might be the only DOA Foxwell case I've seen on the forums. Let's not throw the baby out with the bathwater.
|
Yep. I expect my experience might be an outlier. I'm using their return policy, which doesn't give anyone much time when there is a problem, 30 days from date of order, but it's the
deliberate stalling that they are doing in providing the address they don't publish that you have to return the defective item to IN China that is a no bueno for me.
My CC is only too happy to investigate unfortunate situations like this. We'll see how it plays out.