[D350z]

Hello,

I am the 2nd owner of my 2016 F85, when I bought back in May of 2017 I registered vehicle with BMW USA and all factory packages carried over.

I still have email from BMW USA which shows this!!!!

I called my dealer 2 weeks ago to schedule service (no mention of policy change)...I drop my car off yesterday and learn the factory maintenance package no longer applies to me and I have to pay a "refresh".... WTF???

I have had my car covered under the factory package for the passed 3 oil changes and visits.


Now BMW changed the package rights back to original owner and they won't cover my service...

As I mentioned, I had registered vehicle with BMW when I bought to avoid these types of problems.

How can they just automatically changed back to original owner (wipe my info out) and tell me I have to pay refresh?????

No notice, no updates service terms... just changed it back.

I'm contemplating legal action, any other issues out there?