Gary! I Need Your Help!

MyE92 · 04-25-2008, 12:32 PM

Gary, I purchased 4 TPMS sensors from you back in january. Well, I got them installed on my wheels about 2 weeks ago, and I'm having problems with one of them. I keep losing air in one of my TPMS senors. The tire shop where I had them installed, said the valve is not sealing right. I also took it over to 2 other tire shops, and they said the same. Is there anyway you can help me? I'm losing a lot of air, and I need to fill my tire everyday. I hope you can help me out...

Thanks,
Ryan

Ph0zenstone · 04-25-2008, 12:56 PM

check and see if you have the tiny rubber grommet on the tpms installed correctly. If i'm not mistaken, the rubber grommet should go inside the wheel. I had this problem when the shop that installed my wheels mistakenly did it the opposite way. Luckily they found out right away when bubbles starting foaming up when they washed the wheels afterwards.

MyE92 · 04-25-2008, 03:35 PM

Quote:

Originally Posted by phozenstone

check and see if you have the tiny rubber grommet on the tpms installed correctly. If i'm not mistaken, the rubber grommet should go inside the wheel. I had this problem when the shop that installed my wheels mistakenly did it the opposite way. Luckily they found out right away when bubbles starting foaming up when they washed the wheels afterwards.

I'll let them know, but if they installed one wrong, wouldn't they install all of them wrong?

sparkyg · 04-25-2008, 05:42 PM

Murphy's law doesn't work that way

Gary@TireRack · 04-26-2008, 09:22 AM

If you continue to have issues, please feel free to contact my customer service dept at 1-800-428-8355, ext 360.

MyE92 · 04-27-2008, 12:30 PM

Quote:

Originally Posted by Gary@TireRack

If you continue to have issues, please feel free to contact my customer service dept at 1-800-428-8355, ext 360.

Thanks for the response Gary. I will definitely give them a call today.

04-25-2008, 12:32 PM	#1
MyE92 El Presidente 278 Rep 6,962 Posts Drives: your mom wild. Join Date: May 2007 Location: NJ iTrader: (24)	Gary! I Need Your Help! Gary, I purchased 4 TPMS sensors from you back in january. Well, I got them installed on my wheels about 2 weeks ago, and I'm having problems with one of them. I keep losing air in one of my TPMS senors. The tire shop where I had them installed, said the valve is not sealing right. I also took it over to 2 other tire shops, and they said the same. Is there anyway you can help me? I'm losing a lot of air, and I need to fill my tire everyday. I hope you can help me out... Thanks, Ryan
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04-25-2008, 12:56 PM	#2
Ph0zenstone Major General 329 Rep 5,370 Posts Drives: 2018 530e X-Drive Join Date: Apr 2007 Location: NY iTrader: (74)	check and see if you have the tiny rubber grommet on the tpms installed correctly. If i'm not mistaken, the rubber grommet should go inside the wheel. I had this problem when the shop that installed my wheels mistakenly did it the opposite way. Luckily they found out right away when bubbles starting foaming up when they washed the wheels afterwards.
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04-25-2008, 05:42 PM	#4
sparkyg Brigadier General 144 Rep 3,523 Posts Drives: A6 Allroad Join Date: Sep 2007 Location: Oil Country iTrader: (5)	Murphy's law doesn't work that way
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04-26-2008, 09:22 AM	#5
Gary@TireRack Moderator 369 Rep 4,745 Posts Drives: Formerly 1995 M3 Join Date: Oct 2006 Location: South Bend, IN, Tire Rack HQ iTrader: (2)	If you continue to have issues, please feel free to contact my customer service dept at 1-800-428-8355, ext 360. __________________ Gary. Tire and Wheel Forum Moderator. Tire Rack Sales Rep Gary@Tirerack.com http://www.tirerack.com/a.jsp?a=AH8&url=index.jsp Please refer to 'Gary/E90 Post' as your previous contact when you order online to help support this forum.
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