2015 X5 CD storage error

[wendivad]

This is on a 2015 X5 xdrive35i

I have been uploading some of my CD collection to the X5 storage without any issue. Today I was part way through loading up a CD when I got the error message "Error while storing CD. Unable to store complete CD". Now when I try to access Media, all I get is this error - I cannot access the CD player or the music storage.

Full disclosure - I've uploaded 10 CDs. I believe the capacity is 20 gb which should be about 30 CDs so I am guessing space is not an issue. The CD plays fine on the CD player and is a genuine original i.e. not a copy.

Do any of you guys have any suggestions on what caused this problem and perhaps more importantly, how I fix this?

TIA,
Dave

[alphaod]

Sounds like some kind of drive error like failing hard drive or something. Does your sat nav still work?

[wendivad]

Originally Posted by alphaod

Sounds like some kind of drive error like failing hard drive or something. Does your sat nav still work?

Sat Nav works.

Latest update. After leaving car for about 4 hours, I turned on multimedia and it would play a CD without problem. I looked at the stored music and everything is there including a partial copy of the CD that caused me a problem. So, I decided to try storing again. The system recognized that there is a partial copy and offered to pick up where it left off. It rapidly went through % complete up to the point where - boom - it hit the same problem and took me right back to where I started this thread.

Tomorrow, assuming it goes back to allowing me to play a CD, I will try a new one and see if that makes any difference.

[alphaod]

That's weird, so maybe just a hard drive write error. I guess it happens?

[wendivad]

Originally Posted by alphaod

That's weird, so maybe just a hard drive write error. I guess it happens?

Tried a different CD which got all the way to 93% before hitting the error.

Given it's still under warranty, I wonder if I should be taking it back to BMW.

[wendivad]

Final update. I made a copy of the offending CDs to a CD-R and then tried storing them again. Bingo! The storage completed.
I guess the interface to the hard drive must be far more sensitive on copying the disk than the CD player is in playing it. I can't pretend I understand why that is so but I'm glad it's done with.