Steering Angle Reset Issue

[Submariner2009]

Folks,

I recently purchased an Autophix 7910 OBD scanner specifically so that I could reset the steering angle but running into a problem and hoping someone can help or has an idea. I follow the prompts as best possible but ultimately end up with this error:

Communication Error.
1. Make sure ignition switch is on (yes)
2. Make sure the Tester is connected to the vehicle DLC (yes)
3. Make sure the battery is charged (yes)

Feels like its working until I hit this brick wall time and time again...

Thanks for taking the time to review and respond, hoping I'm just missing a step somewhere?

[CatalinP]

Use enet cable and ista.