BMW X5 and X6 Forum 2014-Current
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Post Reply
 
Thread Tools Search this Thread
      02-05-2020, 10:29 AM   #1
M302_imola
Major
M302_imola's Avatar
843
Rep
1,497
Posts

Drives: '15 X5 35i Xdrive Mineral Whit
Join Date: May 2018
Location: Tennessee

iTrader: (1)

Spotify Album Art Stuck

Just as of the past week or so I've noticed the spotify album art getting stuck on the first song played. I checked the app for updates and looks like everything is good. Maybe my X5 software needs to be updated??? Anybody else run into this?
Appreciate 0
      02-05-2020, 12:20 PM   #2
stoske133
Private
stoske133's Avatar
Malta
40
Rep
50
Posts

Drives: BMW X5 F15 2015
Join Date: Dec 2019
Location: Malta

iTrader: (0)

On my F15 2015, I dont even have it. I have Note 10 Android

With my wife's iPhone it shows.

I dont know how to solve this one.
Appreciate 0
      02-06-2020, 06:01 AM   #3
M302_imola
Major
M302_imola's Avatar
843
Rep
1,497
Posts

Drives: '15 X5 35i Xdrive Mineral Whit
Join Date: May 2018
Location: Tennessee

iTrader: (1)

Yeah I should have stated I'm using the iphone 7 as my platform. The weird part is it worked perfectly up until about 2 weeks ago. So what prompted the change?
Appreciate 0
      02-06-2020, 09:37 AM   #4
EED14X5
New Member
EED14X5's Avatar
United_States
14
Rep
11
Posts

Drives: 2014 BMW X5
Join Date: Aug 2019
Location: OR

iTrader: (0)

I noticed this too. At least the controls still work, just annoying to not see the current song playing.
Appreciate 1
      02-06-2020, 10:28 AM   #5
M302_imola
Major
M302_imola's Avatar
843
Rep
1,497
Posts

Drives: '15 X5 35i Xdrive Mineral Whit
Join Date: May 2018
Location: Tennessee

iTrader: (1)

Quote:
Originally Posted by EED14X5 View Post
I noticed this too. At least the controls still work, just annoying to not see the current song playing.
Exactly!
Appreciate 0
      02-09-2020, 10:54 AM   #6
ixlr8
Private First Class
18
Rep
137
Posts

Drives: 2016 X5 35i
Join Date: Nov 2015
Location: Eastern Shore Virginia

iTrader: (0)

I have the same issue running SiriusXM thru my iPhone. Sometimes I get the artwork, sometimes I don't and sometimes it freezes on the first song's artwork, sometimes it works properly. It appears to a timing matter when I select Media for radio input and when I activate SXM. I haven't played with it enough to sort out the exact timing required.
The SXM reception on my X5 is so terrible I don't use it and resort to getting SXM thru my phone.
Appreciate 0
      02-11-2020, 10:18 AM   #7
M302_imola
Major
M302_imola's Avatar
843
Rep
1,497
Posts

Drives: '15 X5 35i Xdrive Mineral Whit
Join Date: May 2018
Location: Tennessee

iTrader: (1)

Quote:
Originally Posted by ixlr8 View Post
I have the same issue running SiriusXM thru my iPhone. Sometimes I get the artwork, sometimes I don't and sometimes it freezes on the first song's artwork, sometimes it works properly. It appears to a timing matter when I select Media for radio input and when I activate SXM. I haven't played with it enough to sort out the exact timing required.
The SXM reception on my X5 is so terrible I don't use it and resort to getting SXM thru my phone.
My album art would freeze sometimes and then I switch the mode back to radio then back to bluetooth media and this would most of the time fix the issue. Something changed though a few weeks ago where this trick no longer works...frustrating!
Appreciate 0
      03-11-2020, 11:49 AM   #8
stoske133
Private
stoske133's Avatar
Malta
40
Rep
50
Posts

Drives: BMW X5 F15 2015
Join Date: Dec 2019
Location: Malta

iTrader: (0)

Update:

Samsung note 10: Album name and details it shows immediately and the connection is super stable.

Wifes iPhone Pro Max: Album name shows after a few seconds, then after a few more, it shows Album Art (correct one), the connection is not stable always.

I updated the software to the latest version.
Appreciate 0
      03-11-2020, 02:35 PM   #9
///d
Captain
///d's Avatar
United_States
1807
Rep
609
Posts

Drives: F15 35d M Sport
Join Date: Jan 2017
Location: Minne-snow-ta

iTrader: (0)

Wait... you guys get album art?
Appreciate 0
      03-11-2020, 03:35 PM   #10
~ViO~
Private First Class
~ViO~'s Avatar
53
Rep
115
Posts

Drives: 2013 X6M, 2015 X6 50i
Join Date: Oct 2019
Location: Boston, MA

iTrader: (0)

I would go to BMW software website and update your idrive. Mine was not up to date. You just copy the upgrade file to a usb stick. I did this to my 2015 and everything went fine.

https://www.bmw.com/en/footer/software-updates.html
Appreciate 1
      03-11-2020, 05:21 PM   #11
stoske133
Private
stoske133's Avatar
Malta
40
Rep
50
Posts

Drives: BMW X5 F15 2015
Join Date: Dec 2019
Location: Malta

iTrader: (0)

Quote:
Originally Posted by 2one8 View Post
Wait... you guys get album art?
Only on iPhone, not Android
Appreciate 0
      03-12-2020, 08:11 AM   #12
///d
Captain
///d's Avatar
United_States
1807
Rep
609
Posts

Drives: F15 35d M Sport
Join Date: Jan 2017
Location: Minne-snow-ta

iTrader: (0)

Quote:
Originally Posted by stoske133 View Post
Only on iPhone, not Android
Well thats lame. Damn Apple still trying to take over the world.
Appreciate 0
      03-12-2020, 11:05 PM   #13
toothlex
Registered
0
Rep
3
Posts

Drives: X5 F15
Join Date: Mar 2020
Location: NA

iTrader: (0)

Quote:
Originally Posted by ~ViO~ View Post
I would go to BMW software website and update your idrive. Mine was not up to date. You just copy the upgrade file to a usb stick. I did this to my 2015 and everything went fine.

https://www.bmw.com/en/footer/software-updates.html
Same here, once updated on mine album art started populating and showing but will say its still several seconds during song changes for it to show.

Annoying but at least it updates, and does not say unknown artist have the time.
Appreciate 0
      03-12-2020, 11:56 PM   #14
ChicagoChris
Registered
2
Rep
1
Posts

Drives: BMW X5
Join Date: Jan 2020
Location: Chicago

iTrader: (0)

iPhone user here too and both Spotify and Pandora artwork would stay frozen on the first track played. Controller and steering wheel controls worked normally. Updated the software and it resolved the issue. Make sure the phone apps are up to date first.

Here’s a video showing what the issue is and how to do the update.



I ended up getting the BimmerTech MMI Prime which is awesome.
Appreciate 1
      04-05-2020, 09:01 PM   #15
Kr0m3assass1n
kr0m3assass1n
Kr0m3assass1n's Avatar
United_States
1094
Rep
858
Posts

Drives: 22 X7 M50i
Join Date: Jul 2017
Location: Virginia

iTrader: (0)

Garage List
Quote:
Originally Posted by ChicagoChris View Post
iPhone user here too and both Spotify and Pandora artwork would stay frozen on the first track played. Controller and steering wheel controls worked normally. Updated the software and it resolved the issue. Make sure the phone apps are up to date first.

Here's a video showing what the issue is and how to do the update.



I ended up getting the BimmerTech MMI Prime which is awesome.
Great. I'll need to try this! I've been having the same issue lately.

Quick Q: What mode did you use to format your flash drive?
Appreciate 0
      07-30-2023, 03:41 PM   #16
DrakeHeyman
Registered
0
Rep
1
Posts

Drives: bmw
Join Date: Jul 2023
Location: australia

iTrader: (0)

I remember stumbling upon similar issues with Spotify album art a few years ago. Sometimes the tech in cars doesn't sync well with app updates or vice versa. It's totally possible that your X5 software might need an update or it might be a temporary glitch on Spotify's end. Maybe trying a soft reset or re-pairing the device could help?

On another note, if you're ever looking to boost your Spotify tracks or playlists, you might want to buy spotify plays usa. Found it useful for a friend who's an emerging artist. It could be of interest if you're into music production or promotion.

Last edited by DrakeHeyman; 08-02-2023 at 04:33 AM..
Appreciate 0
      08-28-2023, 05:04 PM   #17
M302_imola
Major
M302_imola's Avatar
843
Rep
1,497
Posts

Drives: '15 X5 35i Xdrive Mineral Whit
Join Date: May 2018
Location: Tennessee

iTrader: (1)

Quote:
Originally Posted by DrakeHeyman View Post
I remember stumbling upon similar issues with Spotify album art a few years ago. Sometimes the tech in cars doesn't sync well with app updates or vice versa. It's totally possible that your X5 software might need an update or it might be a temporary glitch on Spotify's end. Maybe trying a soft reset or re-pairing the device could help?

On another note, if you're ever looking to boost your Spotify tracks or playlists, you might want to buy spotify plays usa. Found it useful for a friend who's an emerging artist. It could be of interest if you're into music production or promotion.
I can't do a software update as I don't want my DME locked. I'm BM3 stage 2 tuned.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:24 AM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST