New iPhone Carplay issue

sabrina · 08-19-2023, 05:14 PM

Hey all - we've had our X5 for 3 years now and have had no issues (thankfully) up until recently when my wife got a new iPhone. The X5 won't seem to allow us to delete her old phone out of there - nor add in her new phone for CarPlay. The phone will add for bluetooth audio etc.
I looked online and watched a youtube vid on shutting down the audio system by holding the volume button in. Went thru those steps and same thing. Done the whole forget the BMW process with the phone, same. Just won't connect now.

Any ideas? Thanks in advance!

Clifton · 08-20-2023, 11:26 AM

Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.

sabrina · 08-20-2023, 02:08 PM

Quote:

Originally Posted by Clifton

Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.

yes, unfortunately that did nothing as well. Thanks for replying!

08-19-2023, 05:14 PM	#1
sabrina First Lieutenant 494 Rep 322 Posts Drives: 991.2 C2S Join Date: May 2016 Location: MD iTrader: (3) Garage List 2017 Porsche 991.2 C2S [0.00]	New iPhone Carplay issue Hey all - we've had our X5 for 3 years now and have had no issues (thankfully) up until recently when my wife got a new iPhone. The X5 won't seem to allow us to delete her old phone out of there - nor add in her new phone for CarPlay. The phone will add for bluetooth audio etc. I looked online and watched a youtube vid on shutting down the audio system by holding the volume button in. Went thru those steps and same thing. Done the whole forget the BMW process with the phone, same. Just won't connect now. Any ideas? Thanks in advance! __________________ 2025 LCI SGM/Silverstone M4 week 16 build status 190 2019 BSM/Coffee X5 X50i MSport \| Stock AF Grocery Getter 2013 TSM K1300S \| Full Akro Exhaust Sold: F82 M4, F15 X5, F30 328, E46 330
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08-20-2023, 11:26 AM	#2
Clifton Captain 222 Rep 660 Posts Drives: Cars with tires Join Date: Jul 2009 Location: Earth iTrader: (0)	Have you tried deleting BMW (“forget this device”) from your Bluetooth connections on your iPhone? That should zap it from CarPlay on iDrive.
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New iPhone Carplay issue