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      06-21-2021, 01:55 PM   #1
edjiang
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Windshield replacement

Got a crack on the windshield of my 2018 X5 with HUD and need to replace it. Dealer asks for $4,300 ($2,600 for parts and $1,700 for labor, tax included). Insurance said they would cover $2,500 minus deductible. Also got a quote from Safelite, which is $1,100 including recalibration. I didn't ask Safelite what glass it was for that price; I would assume cheap after-market.

My question is, is it worth the markup to have it done at the dealer? I need to pay $2k out of pocket... I guess I can also go with Safelite and ask for OEM glass. But should I trust them with the recalibration work? What do you folks think? Thanks a lot!
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      06-21-2021, 02:03 PM   #2
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Quote:
Originally Posted by edjiang View Post
Got a crack on the windshield of my 2018 X5 with HUD and need to replace it. Dealer asks for $4,300 ($2,600 for parts and $1,700 for labor, tax included). Insurance said they would cover $2,500 minus deductible. Also got a quote from Safelite, which is $1,100 including recalibration. I didn't ask Safelite what glass it was for that price; I would assume cheap after-market.

My question is, is it worth the markup to have it done at the dealer? I need to pay $2k out of pocket... I guess I can also go with Safelite and ask for OEM glass. But should I trust them with the recalibration work? What do you folks think? Thanks a lot!
Negative,

I went through my insurance (GEICO) to have my OEM windshield replacement put in via Safelite after I got pepper sprayed by an 18 wheeler due to loose asphalt on I95.

So I called GEICO and told them that I wanted an EOM glass and not an aftermarket. The agent asked me if my vehicle has a HUD, I told them yes, and they approved the OEM replacement as long as I paid the difference. Safelite also did the calibration. I have zero problems with HUD visibility nor lane detection and all the other KAFAS goodies 🤷🏽

Call your insurance company, and make sure they know you want an EOM windshield. Go with Safelite, dealership price is ridiculous! I trust Safelite, the guy did a great job, cleaned the whole area well and removed pretty much all the old sealant before putting in the new one. Full work took about 1.5 hours.
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      06-21-2021, 02:25 PM   #3
tlow98
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I’ve never had an issue with safelite in the past with BMWs that had ‘functioning’ windshield-based sensors.

And dang, these windshields are pricey! My E90 was only $500.
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      06-21-2021, 02:58 PM   #4
RED_Y_
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You might want to check this thread out:
https://f15.bimmerpost.com/forums/sh....php?t=1629816
But your quote seems to be very steep, you can go through the Safelite with OEM glass.
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      06-21-2021, 03:02 PM   #5
ixlr8
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I got a similar quote from Safelite for the OEM w/HUD windshield, but it did not include recalibration. They told me only the dealer could do the recalibration.
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      06-21-2021, 05:19 PM   #6
unluky
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Safelite did mine and the calibration and my lane departure actually worked BETTER after they did it if you can believe that. Prior it went off constantly. Enough I just turned it off. Might have been out of calibration, dunno. But I took their version of it (non-OEM) and it is find - HUD looks the same as prior to me.

But if you know yourself enough that knowing it is not OEM will make you see it as worse - just buck up and do it. Not worth saving if it'll drive you crazy later thinking about it. I was ready for it to be sub-par - but I honestly would have never known if I had not scheduled it.
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      06-22-2021, 02:37 PM   #7
The Libertine
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Quote:
Originally Posted by tlow98 View Post
I’ve never had an issue with safelite in the past with BMWs that had ‘functioning’ windshield-based sensors.

And dang, these windshields are pricey! My E90 was only $500.
Also, keep in mind it is very likely the technicians at the Dealer will be doing the work themselves. It is not uncommon for a Dealer to contract with a 3rd party to do the windshield replacement.
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      06-22-2021, 02:45 PM   #8
zoom750
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Get quotes from a few dealers. Their prices could differ by a large amount.
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      07-14-2021, 11:50 AM   #9
Shrink 2021
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Safelite Or Dealer

Hi guys First time here, just got an X5, 2021 with HUD about 2weeks ago, windscreen got hit by a pebble Have Geico for insurance company Safelite tried repairing Couldn’t do a decent job the damage in in direct line of Sight, they already have a prior authorization from Geico , do I get it done with them or go to dealership??
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      07-14-2021, 11:58 AM   #10
scotty339
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Quote:
Originally Posted by Shrink 2021 View Post
Hi guys First time here, just got an X5, 2021 with HUD about 2weeks ago, windscreen got hit by a pebble Have Geico for insurance company Safelite tried repairing Couldn’t do a decent job the damage in in direct line of Sight, they already have a prior authorization from Geico , do I get it done with them or go to dealership??
You want the G05 forum for your 2021.

https://g05.bimmerpost.com/forums

I'd go OEM glass, install shop dependant on insurance.
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