Bought a cpo 2014 x5 and what a headache

[boyce89976]

Originally Posted by P1et

What did the noise in the front suspension sound like? The noise mine makes sounds like creaking/moaning at speeds of 15 mph and below. It's extremely apparent and makes my X5 sound like an old Explorer. I'm taking it in this week.

That's what mine sounds like, but only over bumps, like driving off of my driveway onto the street. It's a creaking sound like the suspension needs grease.

[P1]

Originally Posted by boyce89976

That's what mine sounds like, but only over bumps, like driving off of my driveway onto the street. It's a creaking sound like the suspension needs grease.

That's exactly what mine does/sounds like.

[jlathe]

Originally Posted by J7NKMAIL

Bought CPO X5 x35i August 2017 and already replace front brakes, a gasket on the engine compartment, took it 3 times to the rear door rattle fix and last they replace a front lower control arm due to noise coming from front suspension. Noise is less now, but still there.

Also, vibration on steering wheel at low rpm. I just hit 35k

Did they cover the front lower control arm under your CPO?

[BMW_K1D]

Originally Posted by jlathe

Did they cover the front lower control arm under your CPO?

Yes. Thanks God.
Steering wheel vibration still present, but am changing tires this weekend for summer tires to see if that fix the problem.

[BMW_K1D]

Originally Posted by P1et

What did the noise in the front suspension sound like? The noise mine makes sounds like creaking/moaning at speeds of 15 mph and below. It's extremely apparent and makes my X5 sound like an old Explorer. I'm taking it in this week.

Mine sound like that as well.

[P1]

Originally Posted by J7NKMAIL

Mine sound like that as well.

I’m taking it in at 1pm today. Will report back.

[jlathe]

Originally Posted by J7NKMAIL

Yes. Thanks God.
Steering wheel vibration still present, but am changing tires this weekend for summer tires to see if that fix the problem.

You wouldn't happen to have a scan of the work order do you? My dealer is giving me the runaround and I'm sure as hell not gonna pay if I dont need to

[BMW_K1D]

Originally Posted by jlathe

You wouldn't happen to have a scan of the work order do you? My dealer is giving me the runaround and I'm sure as hell not gonna pay if I dont need to

Keep in mind that i still hear some noise and steering wheel still vibrate at low rpm. Lets see once i changed the tires.

[jlathe]

Originally Posted by J7NKMAIL

Keep in mind that i still hear some noise and steering wheel still vibrate at low rpm. Lets see once i changed the tires.

You're the man, thank you so much

[menelaos]

Man, this is a suspension rebuild.....might as well quit on this vehicle...never mind the CPO.

Can't believe you have any confidence left on this!

[BMW_K1D]

Originally Posted by jlathe

You're the man, thank you so much

You welcome

[BMW_K1D]

On a positive note, warranty paid for everything

[CeeTeeX5]

Seems like LCA as there is another thread where multiple people have had the same symptoms and had it addressed by the dealer.

http://f15.bimmerpost.com/forums/sho...l+noise&page=2

It's possible the creaking is coming from wheel bearings failing.

[gtrsam]

I just took mine back today because the sound was still there after replacing only the driver side. Apparently they only changed the driver side because when they asked me what side it was I could only hear the driver side. The passenger side couldn't be heard because the driver side was so bad. It got rid of almost all the creaking after replacing the driver side. The passenger side squeaked only under 10mph and was way less audible. I almost couldn't get the sound replicated when the tech rode with me today. Hope this fixes it when I pick it up.

Make sure you guys tell them that both sides squeak and not just the side you hear so they check and replace both.

[CeeTeeX5]

Originally Posted by gtrsam

I just took mine back today because the sound was still there after replacing only the driver side. Apparently they only changed the driver side because when they asked me what side it was I could only hear the driver side. The passenger side couldn't be heard because the driver side was so bad. It got rid of almost all the creaking after replacing the driver side. The passenger side squeaked only under 10mph and was way less audible. I almost couldn't get the sound replicated when the tech rode with me today. Hope this fixes it when I pick it up.

Make sure you guys tell them that both sides squeak and not just the side you hear so they check and replace both.

The hassle sucks but good to hear they are fixing it.

[gtrsam]

Originally Posted by CeeTeeX5

The hassle sucks but good to hear they are fixing it.

Yea it sucked took me 1 1/2 hrs in traffic to get there and another 1 1//2 to get home and had to leave my house at 6:30am ouch

Hope they get it all fixed so I can finally enjoy the car

[P1]

Originally Posted by J7NKMAIL

Mine sound like that as well.

Originally Posted by jlathe

You wouldn't happen to have a scan of the work order do you? My dealer is giving me the runaround and I'm sure as hell not gonna pay if I dont need to

So I just got a note from my service adviser: the front wishbones are being replaced.

[BMW_K1D]

Originally Posted by P1et

So I just got a note from my service adviser: the front wishbones are being replaced.

Let us know if that fix your problem

[P1]

Originally Posted by J7NKMAIL

Let us know if that fix your problem

So I just looked at my service summary report, and it's 100% the same as yours. The wishbones come in a kit, so they always do both. They also did an alignment on mine, and adjusted the rear camber and toe. Free of charge at that! I asked my SA how much the wishbones would have cost out of warranty. He told me around $1,500. I got lucky!

But that's not the best part.

I'm about 700 miles away from being out of warranty. I inquired about extended the factory warranty, and was getting a quote for 72 months, 75K miles Platinum for $5,799. Almost fell of my chair.

And if that wasn't amazing enough, my service adviser told me the wishbones wouldn't even have been covered by ANY warranty outside of the factory one.

Just think about it. You just dropped close to $6K on extending a warranty, and the wishbones go out and you get hit with another $1,500. I would have punched myself in the neck.

Seriously considering getting something else.

[Wavy]

Sounds like a nightmare. I wonder if this will be an issue on 2018 MY.

[P1]

Originally Posted by iconoclast

CPO stands for Customer Pays Out.

CP No

Violator

[menelaos]

Originally Posted by P1et

So I just looked at my service summary report, and it's 100% the same as yours. The wishbones come in a kit, so they always do both. They also did an alignment on mine, and adjusted the rear camber and toe. Free of charge at that! I asked my SA how much the wishbones would have cost out of warranty. He told me around $1,500. I got lucky!

But that's not the best part.

I'm about 700 miles away from being out of warranty. I inquired about extended the factory warranty, and was getting a quote for 72 months, 75K miles Platinum for $5,799. Almost fell of my chair.

And if that wasn't amazing enough, my service adviser told me the wishbones wouldn't even have been covered by ANY warranty outside of the factory one.

Just think about it. You just dropped close to $6K on extending a warranty, and the wishbones go out and you get hit with another $1,500. I would have punched myself in the neck.

Seriously considering getting something else.

Stay away from extended warranties..
Better spend that money on a cruise around the world!