Got a alignment today

Ncorso · 09-05-2018, 04:23 PM

And got a call about this...
WTF
They scraped the lift

r33_RGSport · 09-05-2018, 04:31 PM

Seems like they don't know how to do alignment.
Can't even align the car to the lift.

Kief · 09-05-2018, 05:27 PM

There goes me asking for one for sh!ts and giggles at my upcoming 1200 break in service!!
Sorry to see OP

Bobby_Drake · 09-05-2018, 05:41 PM

Oh damn! Sorry to see this.

yewlock · 09-05-2018, 05:42 PM

Oh my god. Sorry to see this

gblansten · 09-05-2018, 06:21 PM

Ouch. I too got an alignment today but had no problems and even had the front tires replaced. The good thing is it is a very fixable issue.

Ncorso · 09-05-2018, 07:43 PM

Quote:

Originally Posted by gblansten

Ouch. I too got an alignment today but had no problems and even had the front tires replaced. The good thing is it is a very fixable issue.

It is...

I'm getting 2 new tires, 1 tire I'm paying for...no labor or balance..Rim is being replaced...no charge.

My only issue...I work my butt off and love this car ungodly...and it's sad that a inexperienced technician was careless on these high end vehicles.

Totally avoidable.
That's my issue.

Now they have to mount and balance 2 tires and still the alignment.

Needless to say I'm still in knots until it's back in my garage.

Thx for the support guys...

Rotzy · 09-06-2018, 12:03 AM

Quote:

Originally Posted by Ncorso

My only issue...I work my butt off and love this car ungodly...and it's sad that a inexperienced technician was careless on these high end vehicles.

Totally avoidable.
That's my issue.

Now they have to mount and balance 2 tires and still the alignment.

Needless to say I'm still in knots until it's back in my garage.

I feel exactly the same way. Unfortunately, many of the technicians simply don't care about your car (or anyone's for that matter) because frankly, neither do most of their customers. I have had similar problems with my local dealer for years with both damage and lack of attention to detail. They know me now and treat me very good, but I am still very nervous while they handle my vehicle (as are they!).

Hopefully this will get straightened out quickly for you. It's certainly a minor issue in the big scheme of things and it's easily rectified, but it does make you loose faith in the service department. At least they called you and are making it right. On more than one occasion, one of my vehicles has been returned to me damaged and no one said a thing!

BradBinNY · 09-06-2018, 02:05 AM

Glad they are making good. I have to say they were honest and know it is their issue to take care of.

Makes me very leery to have the car out of sight for even just a moment.

On the last service the dealer recommended an alignment. I have to make an appointment with a trusted shop. I thought the dealer cost was high. More than double what I shop I have used before.

Brad

ajob · 09-06-2018, 05:55 AM

Alignment is very important for many reasons, including tyre wear and driving enjoyment, so I developed a few ideal "rules" that served me well:

1. Find a shop that allows you to follow these rules...

2. Unless there are unusual problems, the whole process takes about 20-30 minutes, is quite understandable and you should be allowed to watch and pose questions - if not, go back to 1.

3. Modern equipment is highly automatic but you should personally check in the display that the car database of the equipment shows exactly an F85 or X5 M 2015-, this is a MUST, if not, again back to 1.

4. What still may go wrong is fumbling with the wrong nuts, over- or undertightening, etc, but at the end the display must show all green bars and you should get a printout with previous and current settings.

A smile and a tip may help a lot...

Kief · 09-06-2018, 06:08 AM

Quote:

Originally Posted by gblansten

Ouch. I too got an alignment today

How off was it?

Ncorso · 09-06-2018, 09:24 AM

Quote:

Originally Posted by Kief

Quote:

Originally Posted by gblansten

Ouch. I too got an alignment today

How off was it?

At center it had a slight pull to the right but it's also true of the driving experience...I was always fighting to stay true center of the crown in the road but was always zig zagging...

All input is excellent based off of experience thx for a ll keep that in mind next time.

Don't wanna be one of those BMW stereotypes but hands down I'm so in love with this car it's not normal...lol

gblansten · 09-08-2018, 08:08 PM

Quote:

Originally Posted by Kief

How off was it?

Great question and I usually get the report but forgot this time. Oof.

09-05-2018, 04:23 PM	#1
Ncorso Private First Class 65 Rep 168 Posts Drives: 2016 X6 3.5 M Sport Join Date: Mar 2017 Location: Philadelphia iTrader: (0)	And got a call about this... WTF They scraped the lift Attached Images
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09-05-2018, 04:31 PM	#2
r33_RGSport General 12985 Rep 18,723 Posts Drives: G09 XM, G05 X5 40, 991.2 T Join Date: Oct 2009 Location: So. Cal iTrader: (6)	Seems like they don't know how to do alignment. Can't even align the car to the lift. __________________ Email:sales@rgsport.com \| IG:RGSport_USA \| Web:RGSportShop.com PM for Everyday DEALS!! MSS • iSweep • RaceChip • Sterckenn • AutoTecknic • Akrapovic • Vossen Wheels • Eventuri Active Autowerke • KW • H&R • Ohlins • Remus • and more...
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09-05-2018, 05:27 PM	#3
Kief Major General 4442 Rep 5,733 Posts Drives: '24 iX50; '23 i4 M50 Join Date: Dec 2009 Location: Vereinigte Staaten von Amerika iTrader: (26)	There goes me asking for one for sh!ts and giggles at my upcoming 1200 break in service!! Sorry to see OP __________________ __________________ '24-I20 iX 50; '23-G26 i4 M50; '22-G82 M4Cx;20-G05 M50i; '20-F82 M4CS; '18-F80 M3CS; '18-F80 M3CS; '18-F85 X5M; '18-G01 X3M40i; '18-F80 M3ZCP; '17-F80 M3ZCP; '15-F15 X5; '15-F82 M4; '12-E92 335is; '11-E70 X5d; '11-E89 Z435is;'09-E89 Z435i; '08-E92 335i; '06-E90 330i; '05-E83 X3; '04-E83 X3; '03-E46 325Ci* *retired
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09-05-2018, 05:41 PM	#4
Bobby_Drake Major 390 Rep 1,152 Posts Drives: '16 X5M Join Date: Oct 2012 Location: San Diego, CA -> Honolulu, HI iTrader: (0)	Oh damn! Sorry to see this.
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09-05-2018, 05:42 PM	#5
yewlock Major 698 Rep 1,092 Posts Drives: X5 Join Date: Dec 2017 Location: Bay Area, CA iTrader: (1)	Oh my god. Sorry to see this
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		BMW X5 and X6 Forum (F15/F16) > BMW X5 (F15) and BMW X6 (F16) Forum > BMW X5M (F85) and X6M (F86) Forum
Got a alignment today

09-05-2018, 06:21 PM	#6
gblansten Brigadier General 1981 Rep 4,231 Posts Drives: 23 Tesla S Plaid Join Date: Sep 2007 Location: Thick ascending limb iTrader: (0)	Ouch. I too got an alignment today but had no problems and even had the front tires replaced. The good thing is it is a very fixable issue.
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09-06-2018, 02:05 AM	#9
BradBinNY Enlisted Member 30 Rep 44 Posts Drives: F85 Carbon Black / Black Join Date: May 2017 Location: Long Island NY iTrader: (0)	Glad they are making good. I have to say they were honest and know it is their issue to take care of. Makes me very leery to have the car out of sight for even just a moment. On the last service the dealer recommended an alignment. I have to make an appointment with a trusted shop. I thought the dealer cost was high. More than double what I shop I have used before. Brad
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09-06-2018, 05:55 AM	#10
ajob Lieutenant 462 Rep 494 Posts Drives: X5 M Join Date: Jun 2015 Location: Monaco iTrader: (0)	Alignment is very important for many reasons, including tyre wear and driving enjoyment, so I developed a few ideal "rules" that served me well: 1. Find a shop that allows you to follow these rules... 2. Unless there are unusual problems, the whole process takes about 20-30 minutes, is quite understandable and you should be allowed to watch and pose questions - if not, go back to 1. 3. Modern equipment is highly automatic but you should personally check in the display that the car database of the equipment shows exactly an F85 or X5 M 2015-, this is a MUST, if not, again back to 1. 4. What still may go wrong is fumbling with the wrong nuts, over- or undertightening, etc, but at the end the display must show all green bars and you should get a printout with previous and current settings. A smile and a tip may help a lot...
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