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      07-11-2018, 07:32 AM   #1
sbkim
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Factory Maintenance Question

Hello,

I have 2015 50i with about 47K miles and within a month of expiration of factory warranty.

During my ownership no brake pads or spark plugs were replaced under factory maintenance.

My service advisor is telling me I am "pretty close" to hitting this but I would have to drive a lot in the next month to get there if I wanted to be covered under factory maintenance. He is able to get this info from my key. Does this make sense?

Per my Vehicle Status setting, I see 3200 miles for front and rear pads but of course nothing about spark plugs. With my luck, none of this would fall within the next 30 or so days of warranty. Anything I can do to ensure I get this within my warranty period (e.g., long highway or just driving more aggressively?).

Thanks
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      07-11-2018, 08:42 AM   #2
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Quote:
Originally Posted by sbkim View Post
Hello,

I have 2015 50i with about 47K miles and within a month of expiration of factory warranty.

During my ownership no brake pads or spark plugs were replaced under factory maintenance.

My service advisor is telling me I am "pretty close" to hitting this but I would have to drive a lot in the next month to get there if I wanted to be covered under factory maintenance. He is able to get this info from my key. Does this make sense?

Per my Vehicle Status setting, I see 3200 miles for front and rear pads but of course nothing about spark plugs. With my luck, none of this would fall within the next 30 or so days of warranty. Anything I can do to ensure I get this within my warranty period (e.g., long highway or just driving more aggressively?).

Thanks
Wear and tear items aren't covered under factory warranty. Unless you opted for the service inclusive plus package(I believe that's the name) than you are responsible for brakes, rotors, wiper blades etc.
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      07-11-2018, 08:58 AM   #3
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Plugs get changed at 60000 miles. The extended maintenance plans covers that and brakes too.
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      07-11-2018, 09:25 AM   #4
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Quote:
Originally Posted by Russmov View Post
Wear and tear items aren't covered under factory warranty. Unless you opted for the service inclusive plus package(I believe that's the name) than you are responsible for brakes, rotors, wiper blades etc.
I think OP is talking about the free maintenance plan which covers brakes. I'm in the same boat.. My rear brakes need to be changed in 3100 miles and it has been saying that for the last 3 months even though I have put more than 3100 miles on since then. Fortunately my free maintenance ends next March.
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      07-11-2018, 09:28 AM   #5
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Quote:
Originally Posted by Kzang View Post
Quote:
Originally Posted by Russmov View Post
Wear and tear items aren't covered under factory warranty. Unless you opted for the service inclusive plus package(I believe that's the name) than you are responsible for brakes, rotors, wiper blades etc.
I think OP is talking about the free maintenance plan which covers brakes.
I wasn't aware that it was covered, different market perhaps? I live in Canada and I don't believe that is covered unless you buy service inclusive plus. At least, it wasn't covered when I had my X4. I had to purchase the service inclusive plus package.
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      07-11-2018, 09:32 AM   #6
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Quote:
Originally Posted by Russmov View Post
I wasn't aware that it was covered, different market perhaps? I live in Canada and I don't believe that is covered unless you buy service inclusive plus. At least, it wasn't covered when I had my X4. I had to purchase the service inclusive plus package.
Sorry - I should have noted that I am in US and to my knowledge it's covered.

Sounds like not much I can do to "speed" up the process
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      07-11-2018, 09:32 AM   #7
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Quote:
Originally Posted by Russmov View Post
I wasn't aware that it was covered, different market perhaps? I live in Canada and I don't believe that is covered unless you buy service inclusive plus. At least, it wasn't covered when I had my X4. I had to purchase the service inclusive plus package.
Yes, in USA its free for 4 years / 50K miles for model year 2015 or 2016 vehicles. BMW changed it recently with all model year 2017 BMW vehicles and newer is 3years / 36K mile.
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      07-11-2018, 09:49 AM   #8
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Quote:
Originally Posted by Kzang View Post
Quote:
Originally Posted by Russmov View Post
I wasn't aware that it was covered, different market perhaps? I live in Canada and I don't believe that is covered unless you buy service inclusive plus. At least, it wasn't covered when I had my X4. I had to purchase the service inclusive plus package.
Yes, in USA its free for 4 years / 50K miles for model year 2015 or 2016 vehicles. BMW changed it recently with all model year 2017 BMW vehicles and newer is 3years / 36K mile.
That's nice that U.S customers get everything included in maintenance. We only get oil change, service brake fluid, service vehicle check, service/replacement of air filter, fuel filter micro filter and spark plugs. I wish we also got brakes included. On my X4 it was almost 1000 Canadian(750ish U.S) for rear brakes and rotors.
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      07-11-2018, 10:48 AM   #9
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Quote:
Originally Posted by sbkim View Post
Hello,

I have 2015 50i with about 47K miles and within a month of expiration of factory warranty.

During my ownership no brake pads or spark plugs were replaced under factory maintenance.

My service advisor is telling me I am "pretty close" to hitting this but I would have to drive a lot in the next month to get there if I wanted to be covered under factory maintenance. He is able to get this info from my key. Does this make sense?

Per my Vehicle Status setting, I see 3200 miles for front and rear pads but of course nothing about spark plugs. With my luck, none of this would fall within the next 30 or so days of warranty. Anything I can do to ensure I get this within my warranty period (e.g., long highway or just driving more aggressively?).

Thanks
Quote:
Originally Posted by Kzang View Post
I think OP is talking about the free maintenance plan which covers brakes. I'm in the same boat.. My rear brakes need to be changed in 3100 miles and it has been saying that for the last 3 months even though I have put more than 3100 miles on since then. Fortunately my free maintenance ends next March.
That is certainly strange.... I too am showing the 3100 miles for brake pads (front and back). It has stated this for atlas 1500 miles. That seems more than a coincidence.
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      07-11-2018, 10:48 AM   #10
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The estimate miles from Idrive for brakes are nowhere near accurate. So don’t trust on that. Measure it by hands, usually dealer will change brakes when the pad thickness is less than 3mm.
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      07-11-2018, 01:09 PM   #11
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Quote:
Originally Posted by Kzang View Post
Yes, in USA its free for 4 years / 50K miles for model year 2015 or 2016 vehicles. BMW changed it recently with all model year 2017 BMW vehicles and newer is 3years / 36K mile.
Very helpful - thanks. Based on this, it seems like the plugs won't be changed under free maintenance since not required until 60K?
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      07-11-2018, 01:18 PM   #12
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Quote:
Originally Posted by sbkim View Post
Very helpful - thanks. Based on this, it seems like the plugs won't be changed under free maintenance since not required until 60K?
If in fact the plugs are not changed until 60K miles, then I would think so.
Plug change can be a DIY - there are instructions here on the forums you can search for. It should be straight forward and doesn't take a genius to do.
Otherwise have them done at a independent shop for $100 or so.
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      07-11-2018, 01:34 PM   #13
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Plug change for 50i is easier lol than for 35i and 35d is even esier than 50i
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      07-11-2018, 08:58 PM   #14
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I am at 44K miles and f&r pads read 3100 miles. Maintenance plan ends in September but it is at 3100 for the past 4 months. I need to go for maintenance in 1500 miles and will have them measure the breaks, hopefully they will get changed.
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      07-11-2018, 09:40 PM   #15
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Plug change for 50i is easier lol than for 35i and 35d is even esier than 50i
Why is the 35i so much more difficult than the others? Is it just the location, or more difficult to get too?
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      07-12-2018, 12:11 AM   #16
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Quote:
Originally Posted by Russmov View Post
Why is the 35i so much more difficult than the others? Is it just the location, or more difficult to get too?
IMHO 35i has a bit more stuff on top to disassemble and couple plugs are harder to reach. 50i has most of stuff (like turbos etc) inside the V space between 2 banks - and it's not in the way. And 4 cyl. banks on each side are shorter (lengthwise) and plugs are visible (no need to reach too much).
It's not really a big difference, maybe extra 30min for 35i.
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      07-12-2018, 08:27 AM   #17
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Originally Posted by DuSh View Post
Quote:
Originally Posted by Russmov View Post
Why is the 35i so much more difficult than the others? Is it just the location, or more difficult to get too?
IMHO 35i has a bit more stuff on top to disassemble and couple plugs are harder to reach. 50i has most of stuff (like turbos etc) inside the V space between 2 banks - and it's not in the way. And 4 cyl. banks on each side are shorter (lengthwise) and plugs are visible (no need to reach too much).
It's not really a big difference, maybe extra 30min for 35i.
Thanks for the information. You are an asset to the community!
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      07-13-2018, 08:32 AM   #18
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Quote:
Originally Posted by AECDY View Post
I am at 44K miles and f&r pads read 3100 miles. Maintenance plan ends in September but it is at 3100 for the past 4 months. I need to go for maintenance in 1500 miles and will have them measure the breaks, hopefully they will get changed.
I just brought my car (2014 X5 35i, 50k miles) for service. I asked them to do an oil/filter change and brake fluid flush (as requested in iDrive). My front brake counter stopped counting down at 3200 miles and has been stuck there for about a year. They checked the brakes (front and rear) and said I still have enough pad thickness on the fronts to go another year. The front brake pads have never been changed. The rears were changed under included maintenance several years ago.
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