Software update

oma3710 · 11-16-2020, 06:41 PM

I just received my car back from dealership and the bm3 tune was erased after they updated the software. Now I try to update it and it get to 86% and it fails. I have tried 4-5 times. It's 2017 x5. The car has all types of errors and won't start.

pennsiveguy · 11-16-2020, 07:00 PM

Quote:

Originally Posted by oma3710

I just received my car back from dealership and the bm3 tune was erased after they updated the software. Now I try to update it and it get to 86% and it fails. I have tried 4-5 times. It's 2017 x5. The car has all types of errors and won't start.

That really sucks. My 2017 X5 was also recently flashed by BMW, erasing my BM3 tune. I haven't tried re-flashing the tune yet, and after reading this I'll hold off and see what you're able to work out. I've subbed to this thread. I hope you get it resolved. Please keep us posted. What errors are you seeing?

Hang in there. Best of luck to you.

Vdesai0326 · 11-16-2020, 07:09 PM

Quote:

Originally Posted by pennsiveguy

Quote:

Originally Posted by oma3710

I just received my car back from dealership and the bm3 tune was erased after they updated the software. Now I try to update it and it get to 86% and it fails. I have tried 4-5 times. It's 2017 x5. The car has all types of errors and won't start.

That really sucks. My 2017 X5 was also recently flashed by BMW, erasing my BM3 tune. I haven't tried re-flashing the tune yet, and after reading this I'll hold off and see what you're able to work out. I've subbed to this thread. I hope you get it resolved. Please keep us posted. What errors are you seeing?

Hang in there. Best of luck to you.

You guys are going to need to get the dme unlocked and reinstall bm3

pennsiveguy · 11-16-2020, 07:10 PM

Quote:

Originally Posted by Vdesai0326

You guys are going to need to get the dme unlocked and reinstall bm3

Can you share some additional details? Do we have to send the DME to BM3?

Vdesai0326 · 11-16-2020, 07:13 PM

Quote:

Originally Posted by pennsiveguy

Quote:

Originally Posted by Vdesai0326

You guys are going to need to get the dme unlocked and reinstall bm3

Can you share some additional details? Do we have to send the DME to BM3?

You have the option of sending to pro tuning freaks or finding someone local. Around me there are a few ppl that do it but consider between $600-$750 to do the dme unlocking
I'm located in Jersey

oma3710 · 11-17-2020, 07:35 AM

Oh wow! I just need the car to run for now. How can I get it to start? I tried to go back to stock and it fails as well.

pennsiveguy · 11-17-2020, 09:21 AM

Quote:

Originally Posted by oma3710

Oh wow! I just need the car to run for now. How can I get it to start? I tried to go back to stock and it fails as well.

I'd contact ProtuningFreaks. I'm sure you're not the only person who's encountered this. Make sure you're running the current version of their software. Did you try the "Online Recode" option? I remember having to do that a couple of times back when I originally flashed my tune.

oma3710 · 11-17-2020, 04:25 PM

Pro tuning freaks remoted into my pc and got my car back to stock. My dme is locked and can't be tuned. The only way of tuning is by sending my dme in or going to someone local to unlock my dme. They will unlock for free but I have to pay for shipping both ways.

pennsiveguy · 11-17-2020, 04:35 PM

Quote:

Originally Posted by oma3710

Pro tuning freaks remoted into my pc and got my car back to stock. My dme is locked and can't be tuned. The only way of tuning is by sending my dme in or going to someone local to unlock my dme. They will unlock for free but I have to pay for shipping both ways.

So your vehicle is operational again? That's fantastic news. At least you're past that horrible obstacle.

E90325M · 11-17-2020, 04:43 PM

I would tell the dealer not upgrade the car software when doing the services.

oma3710 · 11-17-2020, 04:45 PM

Quote:

Originally Posted by pennsiveguy

Quote:

Originally Posted by oma3710

Pro tuning freaks remoted into my pc and got my car back to stock. My dme is locked and can't be tuned. The only way of tuning is by sending my dme in or going to someone local to unlock my dme. They will unlock for free but I have to pay for shipping both ways.

So your vehicle is operational again? That's fantastic news. At least you're past that horrible obstacle.

Yes, the car is operational again.

pennsiveguy · 11-17-2020, 04:48 PM

Quote:

Originally Posted by oma3710

Yes, the car is operational again.

Glad to hear that. There's nothing more scary than having a broken vehicle, regardless of the cause. Do keep us posted.

oma3710 · 11-17-2020, 04:50 PM

Seems like jb4 is the only way to go for now. Going to research if that will work.

Vdesai0326 · 11-17-2020, 09:49 PM

Quote:

Originally Posted by oma3710

Seems like jb4 is the only way to go for now. Going to research if that will work.

Happy to hear your car is working again
Jb4 will work, I was going to do bm3 until I found out my software update in March locked my dme. I waited for months for (April-currently) and bought a jb4 because protuning freaks did not have a solution to the dme lock nor did they have an update on when they would have it. I've been going back and forth with logs with jb4 with different adjustments currently

11-16-2020, 06:41 PM	#1
oma3710 Major 195 Rep 1,282 Posts Drives: ? Join Date: Apr 2012 Location: Simpsonville, SC iTrader: (1)	I just received my car back from dealership and the bm3 tune was erased after they updated the software. Now I try to update it and it get to 86% and it fails. I have tried 4-5 times. It's 2017 x5. The car has all types of errors and won't start. __________________ __________________ SOLD! X5 35i sdrive- JB4 SOLD! 435i- Cary Jordan E30 Tune~ Dinan Turbo~ BM3 trans tune~ XDI-35~ 3.5 T-map sensor~ VRSF HD FMIC~ VRSF Chargepipe~ VRSF Catless Downpipe~ CTS Intake~ FTP boost pipe~ FTP intake inlet~ FTP oil catch can~ Turbosmart dual bov~
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11-17-2020, 07:35 AM	#6
oma3710 Major 195 Rep 1,282 Posts Drives: ? Join Date: Apr 2012 Location: Simpsonville, SC iTrader: (1)	Oh wow! I just need the car to run for now. How can I get it to start? I tried to go back to stock and it fails as well. __________________ __________________ SOLD! X5 35i sdrive- JB4 SOLD! 435i- Cary Jordan E30 Tune~ Dinan Turbo~ BM3 trans tune~ XDI-35~ 3.5 T-map sensor~ VRSF HD FMIC~ VRSF Chargepipe~ VRSF Catless Downpipe~ CTS Intake~ FTP boost pipe~ FTP intake inlet~ FTP oil catch can~ Turbosmart dual bov~
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11-17-2020, 04:25 PM	#8
oma3710 Major 195 Rep 1,282 Posts Drives: ? Join Date: Apr 2012 Location: Simpsonville, SC iTrader: (1)	Pro tuning freaks remoted into my pc and got my car back to stock. My dme is locked and can't be tuned. The only way of tuning is by sending my dme in or going to someone local to unlock my dme. They will unlock for free but I have to pay for shipping both ways. __________________ __________________ SOLD! X5 35i sdrive- JB4 SOLD! 435i- Cary Jordan E30 Tune~ Dinan Turbo~ BM3 trans tune~ XDI-35~ 3.5 T-map sensor~ VRSF HD FMIC~ VRSF Chargepipe~ VRSF Catless Downpipe~ CTS Intake~ FTP boost pipe~ FTP intake inlet~ FTP oil catch can~ Turbosmart dual bov~
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11-17-2020, 04:43 PM	#10
E90325M Captain 475 Rep 700 Posts Drives: 2011 BMW M3 Join Date: Nov 2014 Location: Portland,OR iTrader: (0) Garage List 2016 BMW X5 [0.00] 2011 BMW M3 [0.00]	I would tell the dealer not upgrade the car software when doing the services. __________________ 2016 F15 X5 xDrive 35i Space Grey M-Sport - BM3 Tune/ER charger pipe/afe power dry panel filter. 2011 E92 M3 DCT MW - AA intake/Akrapovic slip on/Ohlins R&T/Stoptech ST60 and ST40/Underdrive Pulleys/Antigravity H6 40ah/Alpine Tune
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11-17-2020, 04:50 PM	#13
oma3710 Major 195 Rep 1,282 Posts Drives: ? Join Date: Apr 2012 Location: Simpsonville, SC iTrader: (1)	Seems like jb4 is the only way to go for now. Going to research if that will work. __________________ __________________ SOLD! X5 35i sdrive- JB4 SOLD! 435i- Cary Jordan E30 Tune~ Dinan Turbo~ BM3 trans tune~ XDI-35~ 3.5 T-map sensor~ VRSF HD FMIC~ VRSF Chargepipe~ VRSF Catless Downpipe~ CTS Intake~ FTP boost pipe~ FTP intake inlet~ FTP oil catch can~ Turbosmart dual bov~
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Software update